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Members receiving blank messages from FTH2 when using member dist. list 7 years 7 months ago #58186

  • tdiduch
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Two issues in with our mailing lists started on Aug 23rd, 2016:

1. Members are receiving multiple blank messages from the This email address is being protected from spambots. You need JavaScript enabled to view it., when a message is sent through the This email address is being protected from spambots. You need JavaScript enabled to view it. distribution list.


2. Errors are also being generated for the sender for each intended recipient indicating that the server may be busy:
______

From: FreeToastHost Server <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Date: Thu, Aug 25, 2016 at 10:14 AM
Subject: [FreeToastHost] Message Not Delivered: Club Odyssea Toastmasters Club - Concours de discours humoristiques et d’évaluation / Humorous Speech and Evaluation Contests
To: This email address is being protected from spambots. You need JavaScript enabled to view it.


Your message to (This email address is being protected from spambots. You need JavaScript enabled to view it. in This email address is being protected from spambots. You need JavaScript enabled to view it.) had the following error and was not delivered (11 retries):
[] Failures=[] Recipients=[]
NOTE: This may be due to an invalid recipient address or high email volume at this time--try again later.
________

Three attempts were made to send the same message yesterday, morning, afternoon and evening with the same outcome.

Any ideas?


Thanks.
Terry Diduch, Club#3221
This email address is being protected from spambots. You need JavaScript enabled to view it.
Terry Diduch, ACB, ALB

Admin
Odyssea Toastmasters (#3221)
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Members receiving blank messages from FTH2 when using member dist. list 7 years 7 months ago #58191

  • SteveTheTechie
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If it is hitting 11 retries with no success, you probably have an issue with an email address...

This email address is being protected from spambots. You need JavaScript enabled to view it. probably has a problem, as noted in the error message.

The retry loop is really there just to address high server load situations. However, in some cases, a bad email address will cause the loop to continue trying until it just gives up.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Members receiving blank messages from FTH2 when using member dist. list 7 years 7 months ago #58206

  • tdiduch
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Hi Steve.

Helen, or President is seeking your assistance the support page. Same problem, that I'm detailing here.

I will continue on that thread...

Thanks.

T.
Terry Diduch, ACB, ALB

Admin
Odyssea Toastmasters (#3221)
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Members receiving blank messages from FTH2 when using member dist. list 7 years 6 months ago #58716

  • Cube
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I brought up that blank messages issue a while ago. Have you given up trying to fix it?
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Members receiving blank messages from FTH2 when using member dist. list 7 years 6 months ago #58745

  • SteveTheTechie
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I need to be able to reproduce the issue to fix it.

I will not just start trying random fixes ... that is the road to software mayhem.

>>>A problem must be reproducible to be fixable. If you can tell me how to reproduce the issue, then it can likely be fixed.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Members receiving blank messages from FTH2 when using member dist. list 7 years 6 months ago #58747

  • Cube
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Well, I certainly wouldn't argue with that.

Maybe someone will send an email to someone involved with the software someday that comes in blank, and there'll be a case you might be able to dissect.

Anyway, thank for your kind attention !.
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