Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Membership corrupted 8 years 6 months ago #53445

  • ET
  • ET's Avatar Topic Author
  • Visitor
  • Visitor
Hello all,

I have started taking over web admin duties.

There is a problem with the site which may have occurred sometime during the summer, not sure.

One of our new members seems to now be appearing as having roles on many agendas, going back at least a couple of years. This should not be possible as he only joined 6 months ago. His profile pic is that of a former member. This former member no longer shows up on the website at all, even in the former member group, or in any past agendas. It is tough to tell, but it looks like this former member wasn't deleted or moved to a new group, but was somehow replaced by our new member.

The former member is Danielle Casey (This email address is being protected from spambots. You need JavaScript enabled to view it.)
The new member is Michael Salvatore (This email address is being protected from spambots. You need JavaScript enabled to view it.)

My question is, can this be fixed? Any idea how this could have happened?

Previous admin swears they did not delete anybody or do anything that could have caused this.

I would really appreciate if someone could figure out what may have happened. I would like to get the website back to where it belongs.

Thanks,

Eric T
Salve Regina University Toastmasters
Club # 1152317
1152317.toastmastersclubs.org
The topic has been locked.

Membership corrupted 8 years 6 months ago #53447

  • RogerM
  • RogerM's Avatar
  • Visitor
  • Visitor
Eric,

Most likely what happened is that someone changed the email address for Danielle to Michael's, then changed the name to match the email. This is the only way I know of that it could have happened.

The fix would be to do the opposite, add Michael and then reassign Michael to the roles he as held since he has joined, then move Danielle to former members.
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.030 seconds
Powered by Kunena Forum