Welcome, Guest

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

Page:
1

TOPIC:

New Member is not receiving authentication e-mail 8 years 2 months ago #55105

Bounds
Topic Author
Offline
New Member
Posts: 4
Thank you received: 2

Hi,

We have tried to get a new member set up so she can select a role on our agenda. However, she does not receive the e-mail with password. She has checked her SPAM and deleted cookies. We have tried a different e-mail addresses, but nothing seems to help. Do you have any suggestions?

Thanks,

Linda Bounds

Linda Bounds
President
Bank of America Texas Talkers
Club 8941 - Area 52 - District 50
boatexastalkers.toastmastersclubs.org/

The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55106

LindaMann
Visitor

Bounds wrote:
Hi,

We have tried to get a new member set up so she can select a role on our agenda. However, she does not receive the e-mail with password. She has checked her SPAM and deleted cookies. We have tried a different e-mail addresses, but nothing seems to help. Do you have any suggestions?

Thanks,

Linda Bounds

Hello Linda;

Please place your club number and name in your signature like mine, so that we are better able to assist you. To do that, click [CLICK HERE] in my signature and that will take you to your profile page, where you can add your photo and any and all other information.

Thank you!

The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55107

Bounds Topic Author Offline New Member Posts: 4 Thank you received: 2	Hi Linda, I think I updated my signature. Please let me know if this will work. Thanks Linda Bounds President Bank of America Texas Talkers Club 8941 - Area 52 - District 50 boatexastalkers.toastmastersclubs.org/
	The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55108

LindaMann Visitor	Now, what is the new members name? Did you know you need to manually enter new members into the site?
	The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55109

Bounds Topic Author Offline New Member Posts: 4 Thank you received: 2	Her name is Patricia Lu. When you type in her name, her name populates, but when she clicks on the authenticate/login, she does not receive the e-mail. Is there something else we need to do? Thanks, Linda Bounds President Bank of America Texas Talkers Club 8941 - Area 52 - District 50 boatexastalkers.toastmastersclubs.org/ The following user(s) said Thank You: LindaMann
	The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55110

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

Patrica needs to check her spam box or talk to her IT department the emails are being accepted by the bank email server. Give her this message to give to her IT department

Feb 2 21:26:27 toastmastersclubs sendmail[25599]: u12LQQr7025595: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120844, relay=mxb-0000ec05.gslb.pphosted.com. [208.86.201.225], dsn=2.0.0, stat=Sent (20u02xupk4-1 Message accepted for delivery)

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

The following user(s) said Thank You: LindaMann

The topic has been locked.

New Member is not receiving authentication e-mail 8 years 2 months ago #55117

Bounds Topic Author Offline New Member Posts: 4 Thank you received: 2	Brian, I sent her your message. It is strange that she is not getting it because others at Bank of America are not having the same problem. I will keep you posted whether she has success getting in or not. Thanks, Linda Bounds President Bank of America Texas Talkers Club 8941 - Area 52 - District 50 boatexastalkers.toastmastersclubs.org/ The following user(s) said Thank You: LindaMann
	The topic has been locked.