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Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55146

mmyersco
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

I entered a new member into our membership system and received the below error message. I confirmed that the email was correct but I did notice when the welcome letter sent was copied to my email, it read differently in the "SENT TO" section, something like this "%^#trumanlo@gmail.com" with three strange characters before the email.

Error Message Sent:
This email address is being protected from spambots. You need JavaScript enabled to view it. appears to be an invalid or non-working recipient email address. (Syntax error in email address.) If you believe this is incorrect, please visit support.toastmastersclubs.org and post a support request message.

Please share what I can do to allow him into the website to create a member profile.

Thanks, Marni.

The topic has been locked.

Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55147

LindaMann Visitor	WARNING (Form Email Send Error: no recipients; 5 Retries) Wed 2016/02/03 01:52:25 UTC Club:[2438] From:[This email address is being protected from spambots. You need JavaScript enabled to view it.] To:[‪trumanlo@gmail.com] CC:[] Subject:[Buffalo Toastmasters Club Member Authentication E-mail For Truman Lo] The email went out 5 times.... Does he still use this email address?
	The topic has been locked.

Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55148

mmyersco Topic Author Offline New Member Posts: 5 Thank you received: 0	Truman said he does. I was able to directly email but not through the website.
	The topic has been locked.

Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55149

LindaMann Visitor	I just sent a welcome message to you and to Truman. Please let me know if you both receive those emails.
	The topic has been locked.

Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55169

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

mmyersco:

I made a tweak to the email address checker code. Please try to send this email again.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: LindaMann

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Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55189

mmyersco
Topic Author
Offline
New Member
Posts: 5
Thank you received: 0

No luck on Truman's emailed welcomed letter. I just tried sending one again and this is how his email appears in the sent to: �€猼rumanlo@gmail.com. Yikes. For some reason the system is adding extra symbols instead of sending to "This email address is being protected from spambots. You need JavaScript enabled to view it.".

I was able to send to three new members without any problems today. I asked Truman to provide another email address. In the mean time, can you see what's happening to his address? Thanks, Marni.

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Welcome Message Returned - Club 2438, District 26 8 years 2 months ago #55192

Pam
Offline
Administrator
Posts: 3596
Thank you received: 1071

I'm guessing here, but have a suggestion a well.

I suspect the email address was copied and then pasted with some non-ASCII characters which seem to be invisible.
Suggestion: Delete Truman's email address and save. That should force a no-email format system address.
After saving go back in and clear the system address, then type in the actual address (don't copy/paste). Hopefully that will fix the issue.

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The following user(s) said Thank You: SteveTheTechie, LindaMann

The topic has been locked.