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empty messages from server LAUSD Club 382 7 years 6 months ago #58982

  • victorgonzalez
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I'm getting numerous (9) empty messages from This email address is being protected from spambots. You need JavaScript enabled to view it. for the last two days.
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-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/

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empty messages from server LAUSD Club 382 7 years 6 months ago #58990

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6 more since I posted this...
-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/
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empty messages from server LAUSD Club 382 7 years 6 months ago #58992

  • SteveTheTechie
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Please provide email headers and any other information that you can. I will look into it as soon as I have some available time..
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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empty messages from server LAUSD Club 382 7 years 6 months ago #59004

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Attached.
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-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/

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empty messages from server LAUSD Club 382 7 years 6 months ago #59009

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Thanks!

Victor, is that the headers from what was initially sent to the distribution list or is that the email coming from the FTH server?

I need the headers from the original email (the former) so I can try to figure out what is going on.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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empty messages from server LAUSD Club 382 7 years 6 months ago #59018

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That the email we're getting from the server. I don't know of a message that's being sent. However, I'll check to see if someone is sending messages and triggering the blank emails.
-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/
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empty messages from server LAUSD Club 382 7 years 6 months ago #59019

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How's this:

Original Message
From: FreeToastHost Server [This email address is being protected from spambots. You need JavaScript enabled to view it.]
Sent: Thursday, October 20, 2016 3:17 PM
To: Singh, Venu <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Subject: [FreeToastHost] Message Not Delivered: RE: “Write to be understood, speak to be heard, read to grow.”

Your message to (This email address is being protected from spambots. You need JavaScript enabled to view it. in This email address is being protected from spambots. You need JavaScript enabled to view it.) had the following error and was not delivered (11 retries):
[] Failures=[] Recipients=[]
NOTE: This may be due to an invalid recipient address or high email volume at this time--try again later.
-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/
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empty messages from server LAUSD Club 382 7 years 6 months ago #59020

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Please see attached.
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-Victor Gonzalez, DTM
LAUSD Toastmaster Club 382
382.toastmastersclubs.org/

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empty messages from server LAUSD Club 382 7 years 6 months ago #59039

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Victor, it appears that all the the problem emails are happening when they are sent from This email address is being protected from spambots. You need JavaScript enabled to view it.
I do not see an issue when other people are sending... can you confirm this?

Can you see what Venu is using to send their emails with? (Outlook, web mail, ThunderBird, etc.) I may need to try to mimic it to look for a problem.

Lastly, can you have Venu send a test email to the members list, but with the following prefixed to the beginning of the subject line?
{{savein,saveout,trace}}
Venu will receive some emails w/ text attachments back from the email list server... those are diagnostics... I would appreciate it it you could fetch those and post them here so I can take a look.

I made a small change to kill the retries which cause the extra blank emails. However, that does not solve the root problem, it just limits the consequences.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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empty messages from server LAUSD Club 382 7 years 6 months ago #59041

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Victor,

Marianne Toghia, of D52 Wine and Dine TM also seeing this issue...
support.toastmastersclubs.org/4-general-...ion/28419-is-it-spam

I am interested in getting it figured out and resolved with your collective assistance.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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empty messages from server LAUSD Club 382 7 years 5 months ago #59047

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The emails not being delivered to members list appears to have been working today on the diagnostic message sent with prefix. Here are the logs from the message response - Venu.

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empty messages from server LAUSD Club 382 7 years 5 months ago #59048

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I sent an email to the members list with the prefix you suggested. Got an email reply with logs and traces. I uploaded them here. Thank you Steve!!

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empty messages from server LAUSD Club 382 7 years 5 months ago #59049

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Out of town for my day job right now... I will need to come back to this... I beg your patience.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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