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TOPIC:

Custom Agenda Templates Missing Data 7 years 3 months ago #60400

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	Sometime in the past week our club's custom agenda templates lost all of their roles but the first one. I am the only one that works with them and I did not change them. Any thoughts? Thanks!
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Custom Agenda Templates Missing Data 7 years 3 months ago #60401

Pam Offline Administrator Posts: 3597 Thank you received: 1071	We need your club number in order to investigate. Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/ HOT, President 2023-2024 hot.toastmastersclubs.org
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Custom Agenda Templates Missing Data 7 years 3 months ago #60403

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	Early Risers #784, Greeley, CO
	The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60404

Pam
Offline
Administrator
Posts: 3597
Thank you received: 1071

You have 5 templates - one has only one item, one has two, and the others seem to be full.

Other than anyone with admin access, your VPE & Secretary have access to the agendas, so any of those people could have made accidental changes. Or perhaps the two agendas (New Two Speech and New Three Speech) weren't saved after editing.

If there are existing dated agendas created from the templates, you can regenerate the templates: simply go to an corresponding dated agenda and save it as a template (agenda edit mode, first tab).

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60405

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	The agenda that has two roles has two because I added a second one. I wasn't sure if one of the updates had caused issues. I will save one of the previous agendas as a template. Thank you!
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Custom Agenda Templates Missing Data 7 years 3 months ago #60408

Pam
Offline
Administrator
Posts: 3597
Thank you received: 1071

It is unlikely that an update would have deleted items from only two templates, unless you were working on them at the time (and even then unlikely). As a precaution when editing templates and agendas always save as often as possible.

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60411

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	I have been unsuccessful with saving an agenda as an agenda template. I tried logged in as me and as Administrator and neither worked. I opened an agenda, chose edit, selected the first tab and save as an agenda template. The button greys out but nothing happens. Any suggestions? I've tried using both IE and Chrome. Thank you
	The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60412

Pam Offline Administrator Posts: 3597 Thank you received: 1071	Please try clicking on the "Reload Website from server" link at the very bottom of your page and try again. Pam Holley, DTM FreeToastHost Ambassador Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/ HOT, President 2023-2024 hot.toastmastersclubs.org
	The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60414

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	I clicked Reload from Server twice. Still no luck.
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Custom Agenda Templates Missing Data 7 years 3 months ago #60415

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	I rebooted, still no luck. I am giving up for tonight. I'll try it again tomorrow.
	The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60416

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Martyken1289 wrote:
I have been unsuccessful with saving an agenda as an agenda template. I tried logged in as me and as Administrator and neither worked. I opened an agenda, chose edit, selected the first tab and save as an agenda template. The button greys out but nothing happens. Any suggestions? I've tried using both IE and Chrome.

Thank you

fixed

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: Pam

The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60419

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Martyken1289 wrote:
I rebooted, still no luck. I am giving up for tonight. I'll try it again tomorrow.

If you do the reload link and you restart your browser and you still have a problem and you have exhausted all the usual user-oversight types of things, then it is more likely to be a bug somewhere in the code. :oops:

Last edit: by SteveTheTechie.

The topic has been locked.

Custom Agenda Templates Missing Data 7 years 3 months ago #60514

Martyken1289 Topic Author Offline New Member Posts: 7 Thank you received: 1	It worked!! Thank you very much The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.