Welcome, Guest
Username: Password: Remember me
1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Website not loading 9 years 8 months ago #38391

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
Club no. 843267
Gina Fiontella

Our website is down again.

843267.toastmastersclubs.org/


I get this error message when i try to load the page.

Network Error (tcp_error)


A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, please contact the Service Desk at:
401-415-1299 for Americas locations
+44 1753 750150 for International locations.

Thank you.
Gina
The topic has been locked.

Website not loading 9 years 8 months ago #38394

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
Gina:

Do you know what you were doing when the server stopped responding?

IP 159.221.32.10 (US/United States/-) found to have 278 connections - Thu Aug 7 12:05:30 2014

The block has been removed again.

-Brian

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
Last edit: by Brian.
The topic has been locked.

Website not loading 9 years 8 months ago #38395

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
Some club members and i tried to access the site this morning and couldn't so we were not working in the site when it stopped responding.

Is this issue going to continue with us being blocked? If so we may have to stop using FTH, we were trying to access the site to fill roles for our meeting at noon today and it was not available. This is not the first time this has happened to us.

Thank you for your help.
Gina
The topic has been locked.

Website not loading 9 years 8 months ago #38396

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
Are you using FTH from a company?

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Website not loading 9 years 8 months ago #38397

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
yes, we are a corporate club and use FTH from the company.
The topic has been locked.

Website not loading 9 years 8 months ago #38399

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
I have made some changes hopefully it will prevent this from happening again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: thayman@5705
The topic has been locked.

Website not loading 9 years 8 months ago #38405

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
yes, but this happens weekly. I am just wondering if FTH doesn't work as well on such a sure network.


thanks.
Gina
The topic has been locked.

Website not loading 9 years 8 months ago #38407

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
I have made changes so this should not happen again.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Website not loading 9 years 8 months ago #38420

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
thank you.

I was not sure what was meant in the e-mail asking me to "please don't jump anothers post", Not sure what i did to jump a post but it was not intentional,

Thank you so much for your help.

gina
The topic has been locked.

Website not loading 9 years 8 months ago #38422

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
Sorry rthat was addressed to the person who jumped your post.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The topic has been locked.

Website not loading 9 years 8 months ago #38653

  • GinaFiontella
  • GinaFiontella's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 13
  • Thank you received: 1
Hi, our site is down again this week. 8/14/14.

thanks.
gina

Club 843267

843267.toastmastersclubs.org/
The topic has been locked.

Website not loading 9 years 8 months ago #38657

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Hi, Gina. Brian is our networking/server expert and he is at the TM conference. :unsure:

I will see what I can do in the meantime.

When you say that your site is "down"... do you get anything at all? e.g., an error message?

Are you able to access any pages on your website *directly*?
e.g., 843267.toastmastersclubs.org/directions.html vs just typing in the website name alone.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Website not loading 9 years 8 months ago #38733

  • Brian
  • Brian's Avatar
  • Offline
  • Administrator
  • Administrator
  • Posts: 11642
  • Thank you received: 3880
we are not blocking your site this week Gina.

i have verified and your IP IS NOT BLIOCKED

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.
  • Page:
  • 1
Moderators: Pamrhtaylor3jliumarc33NotLiabledeedubbleyooNSBPhyllis Kirouac
Time to create page: 0.040 seconds
Powered by Kunena Forum