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Member cannot login to our club website 9 years 8 months ago #38778

  • vantage
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We have a member who's been added to the system, yet cannot login. His name shows up when he types it in the Name field and he even reset his password. Any ideas?
Club Number: 831439
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Member cannot login to our club website 9 years 8 months ago #38797

  • SteveTheTechie
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Need your club number for us to be able to do anything for you...

Re: the issue...

Look for an email misspelling in Membership Management for the person. (common mistake)

He should get a reset link in his email when he does login with out password. He needs to check his junk mail and make sure he clicks the link in the most recent reset email.

What is the person's first name?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Member cannot login to our club website 9 years 8 months ago #38802

  • vantage
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Club number is 831439. Member is Pavel.

I just realized the email had a typo. That should be the culprit.
Club Number: 831439
The following user(s) said Thank You: SteveTheTechie
Last edit: by vantage.
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