Welcome, Guest
Username: Password: Remember me
Forgot your password? Forgot your username? Create an account
Public Forums
Support Requests
Cannot Save Dues Notice Info & Update Changes on Dues Management #2
×

~~~~~~~~~~~~ IMPORTANT INFORMATION -- Please read! ~~~~~~~~~~~~

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts. :side:
Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!" ;)
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the strikethrough member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
  • Page:
  • 1

TOPIC:

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 8 months ago #38812

  • Diana Hardy
  • Diana Hardy's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thank you received: 3
I too am having problems saving my dues notice. I am with Raconteurs club #5903. I have updated the information and everytime I hit save info, It clears all the information I typed into the form app. When I scroll down to view the message, it does not include any of the details I typed into the form.I am not getting an error message like Reza the originator of this discussion, but the screen goes completely blank. Please help. I am holding multiple roles in my club and am training a few webmasters within my area (as their Area Governor) and I want to make sure I have my own club website processing corrected. Thanks.
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38814

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
Ok, assuming you are accessing it via the Treasurer link on the members only menu... try it now.

(My initial update forgot that link... I goofed an just updated the admin console duplicate of the code.)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38819

  • Diana Hardy
  • Diana Hardy's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thank you received: 3
Steve,
Still experieincing same prbloem with information not saving in order to auto fill the dues renawal application. I went in as the treasurer under the members only tab and again as the administrator under launch admin console then Pay Dues selection. I can fill in the information but once I hit save (which I have to select twice) it clears all data out.

-Diana Hardy
Raconteurs Club #5903
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38820

  • Wendy Banks
  • Wendy Banks's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thank you received: 0
I am experiencing the same issue as Diana Hardy. I am with NBBA Toastmasters club #1867570. I am signed in as Treasurer; I have tried using Google Chrome and IE.

Please help! Thanks. WB
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38822

  • mfrie01
  • mfrie01's Avatar
  • Visitor
  • Visitor
I just received an email from my Club Treasurer that she couldn't save the dues information. I just tried it myself as system admin and have the same problem - nothing I enter is saved and all information is cleared after pressing the 'Save Dues Notice Info' button.

Michael Friedlander
Nyack Toastmasters #1506768
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38824

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
I will take a look later this evening.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38825

  • rebecca.harvey
  • rebecca.harvey's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thank you received: 1
I am also haveing the same issue.
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38826

  • kstreitw
  • kstreitw's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 1
  • Thank you received: 0
Same problem - EZ Speakers Toastmasters #7497 - went in as Treasurer
Using a Mac, tried with both Safari and Firefox.
HAD been able to save dues notice info in July (also on a Mac) when I took over as Treasurer
Katie Streitwieser, Treasurer
EZ Speakers Toastmasters #7497
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38835

  • Cobcroft
  • Cobcroft's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 0
Having the same issue - Unable to save details either as Treasurer or Administrator.
590130
Harrison Road Toastmasters
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38836

  • Cobcroft
  • Cobcroft's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 0
As Administrator Dues Info is still not saved

After clicking on the Update Changes only button the following errors are reported in the Firefox debug console log

POST harrisonroad.toastmastersclubs.org/index.cgi [HTTP/1.1 407 Unauthorized 2ms]
POST harrisonroad.toastmastersclubs.org/index.cgi [HTTP/1.1 407 Unauthorized 4ms]

Seems like a possible permission error
590130
Harrison Road Toastmasters
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38839

  • Cobcroft
  • Cobcroft's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 0
Just Tried again and when when saving the notice info - it wiped everything

Save Dues Notice Info - button

Now have a completely blank Dues Management ....
590130
Harrison Road Toastmasters
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38840

  • rezarzky
  • rezarzky's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 3
  • Thank you received: 0
Now, having same issue.
I tried using administrator and treasurer roles.

Here what i got from Firefox console:
Use of getPreventDefault() is deprecated.  Use defaultPrevented instead. jquery.min.js:17
Use of getAttributeNode() is deprecated. Use getAttribute() instead. jquery.min.js:16
uncaught exception: cannot call methods on button prior to initialization; attempted to call method 'option'
POST http://jakarta.toastmastersclubs.org/index.cgi [HTTP/1.1 200 OK 1609ms]
POST http://jakarta.toastmastersclubs.org/index.cgi [HTTP/1.1 200 OK 2323ms]
Reza Rizky Pratama
Treasurer
Jakarta Toastmaster Club #4067
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38843

  • bridget.lavelle@gmail.com
  • bridget.lavelle@gmail.com's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 5
  • Thank you received: 0
Having the same issue here - can't save anything in the Toastmasters dues fields - when I hit save, my entries become blank.

Thanks for your assistance,
Bridget
Treasurer, Capitol Club #422, Olympia, WA
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38849

  • SteveTheTechie
  • SteveTheTechie's Avatar
  • Offline
  • FreeToastHost Developer
  • FreeToastHost Developer
  • Posts: 13529
  • Thank you received: 3831
I made some more changes. Refresh your screen.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38856

  • Diana Hardy
  • Diana Hardy's Avatar Topic Author
  • Offline
  • New Member
  • New Member
  • Posts: 14
  • Thank you received: 3
My heros! Thanks for working on this to create a solutions. Your fix has worked for me and I have sent my notices out to my members. Thanks again you guys (& girls) are awesome. I apprecitiate you working on this after your paying gig ends.

-Diana Hardy
Raconteurs Club #5903
The following user(s) said Thank You: SteveTheTechie
The topic has been locked.

Cannot Save Dues Notice Info & Update Changes on Dues Management #2 9 years 7 months ago #38859

  • Cobcroft
  • Cobcroft's Avatar
  • Offline
  • New Member
  • New Member
  • Posts: 8
  • Thank you received: 0
Just Checked and it does Save now.

However our earlier attempts resulting in blanking our details now requires us to re-create our notice as it has defaulted to blank.

Will take some effort as this was created a few years ago by a previous treasurer.
590130
Harrison Road Toastmasters
The topic has been locked.
  • Page:
  • 1
Moderators: Pam, rhtaylor3, jliu, marc33, NotLiable, deedubbleyoo, NSB, Phyllis Kirouac
Public Forums
Support Requests
Cannot Save Dues Notice Info & Update Changes on Dues Management #2
Time to create page: 0.054 seconds
Powered by Kunena Forum