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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Club Email Delivery & Club Website Access Issues 9 years 4 months ago #43198
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Well, we are going to need more information than just telling us that you have a member that is having a problem.
 What is your club number please? We need you to either put that in every post, or put it in your forum signature (easier)--you can click the link in my forum signature below if you want to set up yours. Can you give us the member's first name? Can you give us a date when you sent an email and this member did not receive it? We can check our email logs. Has the member set up their cookies correctly so that they do not get prematurely logged out when accessing the website? Has the member listed the domain toastmastersclubs.org as a safe sender in their email software/webmail? It is certainly possible that there is an issue on our end as with any type of major changes. However, we need as much specific information as you can give us to enable us to do a proper investigation. Regards,
Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile. |
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