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Authentication for log in failure 7 years 4 months ago #59558

  • EmpireBoard
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I have set up my account on our new website but It will not allow me to log in. I left the password blank and is waiting for validation to be emailed to me since from 8 pm I am yet to see such validation in my email account. Can someone please help me to get logged in? I am not sure if I am doing the correct steps, but I have followed the instructions to the letter.

/Eddie

Club #3822926
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59559

  • Jane Atkinson
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Have you checked your spam / junk folder? It can end up there sometimes.
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

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Authentication for log in failure 7 years 4 months ago #59561

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No, it is not in my junk folder, however, I have whitelisted emails addresses from toastmasters. I have checked this morning and it is still not here.


Will try to set up again. Still no email authentication

/Eddie
03822926
Empire Board of Realtist Toastmaster Club
Last edit: by EmpireBoard. Reason: Report second attempt
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Authentication for log in failure 7 years 4 months ago #59563

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Your email service is not accepting email from the FTH server nothing we can do.

Nov 24 09:20:04 toastmastersclubs sendmail[6872]: u8PEv554021306: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=59+18:22:56, xdelay=00:03:00, mailer=esmtp, pri=578722, relay=eddieedwardsspeaks.com. [107.161.23.204], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.
Nov 25 20:07:01 toastmastersclubs sendmail[32570]: uAPK3x6U032496: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:03:00, xdelay=00:03:00, mailer=esmtp, pri=126796, relay=eddieedwardsspeaks.com. [167.114.213.199], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.
Nov 25 20:18:02 toastmastersclubs sendmail[4662]: uAPK3x6U032496: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:14:01, xdelay=00:03:00, mailer=esmtp, pri=216796, relay=eddieedwardsspeaks.com. [107.161.23.204], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: EmpireBoard
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Authentication for log in failure 7 years 4 months ago #59564

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Thanks. Will send screenshot ticket to support to inquiry as to why.
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59566

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Here is the report from my support for the last couple of days. They say they are not seeing any email coming from toastmaster.

/Eddie
03822926
Empire Board of Realtist Toastmaster Club

This message has an attachment file.
Please log in or register to see it.

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Authentication for log in failure 7 years 4 months ago #59567

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Of course not they are blocking the mail somewhere.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Authentication for log in failure 7 years 4 months ago #59568

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Did you open the report that was attached? What reason would they have to block my emails coming from toastmaster's system?

I am not following! I have access to other clubs log in and details that I am a member of.

/Eddie
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59569

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Can I know the email address the link would be coming from so I could ask them to whitelist it?
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59570

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it was listed in the log excerpt above

This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: EmpireBoard
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Authentication for log in failure 7 years 4 months ago #59571

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OK will ask that they whitelist it
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59572

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I am of the opinion that this has to do with this new website. I am able to log into my other two clubs member portal without any issue. I am using the same login credentials.

My Support is saying one thing and you are saying another while I am in the middle. Is this the first time this type of issue is coming to your attention? What could I have possibly done wrong in setting up this website?
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59581

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Can I please get some help with my authentication password? I am making request but no one seem to know how to assist.

/Eddie
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59582

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Try a different email address not using eddieedwardsspeaks.com as the domain is not accepting email from the sever.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Authentication for log in failure 7 years 4 months ago #59589

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I am receiving emails at eddie@eddieedwardsspeaks for North Metro Toastmaster Club and Jokers Wild Toastmasters club. how can it be possible for this anomaly to be unresolvable it that is the case? Are these two free toast host websites any different from that of empire? Change to a different email address will only cause more problems. Is there no other solution than changing this address?

/Eddie
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59594

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You do not have any MX records specified for your domain to receive email so it defaults to your A records.

the emails fail with your IP
eddieedwardsspeaks.com. 54 IN A 167.114.213.199
eddieedwardsspeaks.com. 54 IN A 107.161.23.204
eddieedwardsspeaks.com. 54 IN A 164.132.212.72

Dec 4 05:49:26 toastmastersclubs sendmail[14915]: uB45kQfD014912: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:03:00, xdelay=00:03:00, mailer=esmtp, pri=120907, relay=eddieedwardsspeaks.com. [164.132.212.72], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.
Dec 4 05:49:27 toastmastersclubs sendmail[14919]: uB45kQfY014916: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:03:00, xdelay=00:03:00, mailer=esmtp, pri=151103, relay=eddieedwardsspeaks.com. [167.114.213.199], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.
Dec 4 06:03:02 toastmastersclubs sendmail[17786]: uB45kQfD014912: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:16:36, xdelay=00:03:00, mailer=esmtp, pri=210907, relay=eddieedwardsspeaks.com. [167.114.213.199], dsn=4.0.0, stat=Deferred: Connection timed out with eddieedwardsspeaks.com.

the email go through with IP 209.212.158.105

Nov 12 02:16:07 toastmastersclubs sendmail[9259]: uAC2Fwf6009256: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:08, xdelay=00:00:08, mailer=esmtp, pri=120940, relay=eddieedwardsspeaks.com. [209.212.158.105], dsn=2.0.0, stat=Sent (OK id=1c5NrM-0041tD-NL)
Nov 12 02:16:08 toastmastersclubs sendmail[9265]: uAC2FxqK009262: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:09, xdelay=00:00:09, mailer=esmtp, pri=121379, relay=eddieedwardsspeaks.com. [209.212.158.105], dsn=2.0.0, stat=Sent (OK id=1c5NrM-0041tH-O8)

The issue is at your end.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Authentication for log in failure 7 years 4 months ago #59617

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Today I tried to log into Empireboardofrealtisttoastmastersclub website and it is no longer live. why is that? Do I have to recreate the site again?

club #3822926
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59618

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3822926.toastmastersclubs.org/ is working properly

looks like the site with alias is

empireboardofrealtisttoastmasters.toastmastersclubs.org/ and it is working

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
The following user(s) said Thank You: EmpireBoard
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Authentication for log in failure 7 years 4 months ago #59621

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Should avoid long website aliases... :pinch: We keep advising that and people keep ignoring us... :S
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Authentication for log in failure 7 years 4 months ago #59628

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I have changed the alias to EBRtoastmasters.toastmastersclubs.org. Since you suggested that long aliases are not the best option. Now I am not able to receive email authentications for my email address This email address is being protected from spambots. You need JavaScript enabled to view it. again. (rather I did a new request from 2:30pm and now it is 3:10 PM and I have not gotten a response. Could you please check to see if we are back to the old stalemate reading and sending of emails?

/Eddie
03822926
Empire Board of Realtist Toastmaster Club
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Authentication for log in failure 7 years 4 months ago #59630

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The alias has *nothing* to do with email. :pinch:

We tell people to keep them short to give their users a break... type less, get more done.

"toastmasters" is redundant since the FTH domain is toastmastersclubs
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Authentication for log in failure 7 years 4 months ago #59631

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You do not have any MX records specified for your domain to receive email so it defaults to your A records.

the emails fail with your IP
eddieedwardsspeaks.com. 54 IN A 167.114.213.199
eddieedwardsspeaks.com. 54 IN A 107.161.23.204
eddieedwardsspeaks.com. 54 IN A 164.132.212.72

The issue is at your end.


Also reference: www.digwebinterface.com/?hostnames=eddie...8.8.4.4&nameservers=

Also reference: email-checker.net/

Also reference: whois.icann.org/en/lookup?name=eddieedwardsspeaks.com

Please follow our direction and get your email address correctly configured or use a different one. :pinch:
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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