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Spam from server@toastmastersclubs.org 6 years 10 months ago #63636

  • malikmlwilliams
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Some of our club members have been receiving blank messages from "This email address is being protected from spambots. You need JavaScript enabled to view it." recently. These are coming in multiple waves (mine went directly to Spam, thanks to Gmail), and appear to be repeated, automated messages. Should we be concerned? Is there anything we can do to stop this?

Thanks!
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63637

  • SteveTheTechie
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Please post the email headers here. Use Show original in gmail to access them for one of the messages of concern:

Using Microsoft Outlook.com or Hotmail, click the drop-down next to the Reply button, then choose Message Source:
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Attachments:
Last edit: by SteveTheTechie.
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63638

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AAAAGH! Deleted all of mine. Checking with other members now....
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63639

  • malikmlwilliams
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Sorry, all deleted. They all have nothing in the subject line and "undefined" as the only text in the body. If i get another, i'll post the header. :-(
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
The topic has been locked.

Spam from server@toastmastersclubs.org 6 years 10 months ago #63640

  • SteveTheTechie
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Probably not spam... probably a bug.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Spam from server@toastmastersclubs.org 6 years 10 months ago #63641

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Only happening in my Early Risers club, apparently. And apparently not to all club members. Any suggestions until we can get access to one of the email headers?
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63642

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You cannot expect me just to give you guesses. Unless you provide me with the information I need to assess the problem, I am afraid there is not much I can do for you.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The topic has been locked.

Spam from server@toastmastersclubs.org 6 years 10 months ago #63643

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Sorry. I know it must be frustrating to deal with end users who don't really know how the system works. I wasn't sure how much you could tell from what i wrote, based on your responses that it's "probably a bug." (I'm afraid i don't know what that really means.) I will wait to see if i can grab one of the email headers and post it.

Thanks for all the hard work you put in to make these club sites run so well for us.
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
The topic has been locked.

Spam from server@toastmastersclubs.org 6 years 10 months ago #63644

  • SteveTheTechie
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Sorry. I know it must be frustrating to deal with end users who don't really know how the system works. I wasn't sure how much you could tell from what i wrote, based on your responses that it's "probably a bug." (I'm afraid i don't know what that really means.) I will wait to see if i can grab one of the email headers and post it.

Thanks for all the hard work you put in to make these club sites run so well for us.


Please do not misunderstand... I *do* want to help. However, in any given scenario where something with FreeToastHost is not working, frequently there could be ten different reasons, a few of which may be due to system malfunctions ("bugs") and some may be due to user errors and some may be a combination of causes. If there was an obvious cause, I would immediately advise you of a workaround (if one is available) and set about correcting any system malfunctions (if I find one).

In this case, I think there may be a system malfunction because the "undefined" (that you mentioned) is a programming term used in the internals of the system... you should not be seeing that unless there is some sort of system malfunction or something unusual happening with the system. Sometimes the "something unusual" can also be caused by users trying to do something unusual or unexpected, but that is not immediately obvious either in this case.

Email is particularly tricky to figure out causes for problems. Frequently, users delete problem emails (like you did) or your email program alters them into some form that prevents me from seeing the details of the problem. We do have email logs, but the email logs do not keep what is in the body of the email, which is where the problem is in this case.

So... any details you can provide will increase my odds of resolving the issue. More details are better. The email headers are usually the best source of info for email.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63651

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Please tell me what type of email was intended to be sent when you got the blanks... An agenda email? An email from someone's email software to all the members? What type of email were you/your members trying to do when you got the blanks?
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63656

  • KingsleyMoody
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Hi Steve
I too have had a spate of emails today from server@.... The common feature was No Subject and no content. I can send a copy if I know where to send it

I am a member of several clubs and can't tell at the moment which one(s) are affected

Cheers
Kingsley

One Hour Toastmasters 8649
Kingsley P Moody DTM
Past District Governor 2014 - 15 District 72
Treasurer Club 8649 onehourtoastmasters.org.nz
VPE / Treasurer Club 1224319 academictm.org.nz
Treasurer Review Toastmasters club 4760508
Treasurer Watch this Space club 4822280
Tōhī Toastmasters
President Sunnynook Toastmasters club 4527937
VP Membership Orewa Lunchtime
Treasurer West Harbour Toastmasters
D72 Pathways Guide
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63657

  • AnitaCCC
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They were only delivered on JUNE 8, 2017.
Delivered-To: anitakowalski@gmail.com
Received: by 10.140.39.37 with SMTP id u34csp2863908qgu;
        Wed, 7 Jun 2017 23:51:50 -0700 (PDT)
X-Received: by 10.55.18.14 with SMTP id c14mr42665951qkh.138.1496904710446;
        Wed, 07 Jun 2017 23:51:50 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1496904710; cv=none;
        d=google.com; s=arc-20160816;
        b=sODrnytM03kfjaGvlj4LiIAbTpPjgth+0NpjRnFJKLDpzZduh0Ge6PlYxWbKlb0oq5
         /on8CxIEjTD7Mr53GF9YoqPA/DmnaSWPhOdTOEWVwvZ15W5QxlDYFi7QJ8+SqrkJG3mc
         yvLNGhzsqiOSOVmk1rChvmsTTA+/lYOv7bYd5NQf2N+Nxnsjoxakberj5tMQ9tiavekF
         DJXa0tIkLS1U7jvUws9BW9d9N819EJLMjA5tODi3um7ORqByFYF4HiI2CjCnnIpBnyLK
         FkdG8jXQ6UQ5Vik43397VKehp1Mu79NdVR+d/iYQP1vvPPjwtGk8k8Of04qZRNxEgBES
         ZLOQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=message-id:from:date:arc-authentication-results;
        bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
        b=jx9QM4UGxrFo3z7b/+5y1tgvjLv0uqgZ5Zam8t8jYLUnZRPKdtPOI5ICthYydInsPs
         R7KDhLpAUC9h36abCDAgdhJDlZ6eh8YoySCT0skpXBPn6H9MuCg0M2OsBzBjzAlDzqbO
         KTJzGXG6WohoSEwZVVDWSkWBbW7ApQ7kx5W0Opb0jPl71tZUSczQoA1e+7DHXCDkRLPs
         jaJ2Ru7TcjIsz7jehOuXN0ew2EzBhYfPzBF905SldwmAYWOWf+zEmOb/vSetZt5TYLif
         0inBFq8T/etpxeyCRxKPdt/YK+cMbzmZRyRuAIprM9+QZ7V2H79VgC3lMK7RfN6Uk342
         E/8w==
ARC-Authentication-Results: i=1; mx.google.com;
       spf=pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) smtp.mailfrom=server@toastmastersclubs.org
Return-Path: <server@toastmastersclubs.org>
Received: from toastmastersclubs.org (toastmastersclubs.org. [50.19.253.65])
        by mx.google.com with ESMTPS id 31si4545129qtp.17.2017.06.07.23.51.50
        for <anitakowalski@gmail.com>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Wed, 07 Jun 2017 23:51:50 -0700 (PDT)
Received-SPF: pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) client-ip=50.19.253.65;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) smtp.mailfrom=server@toastmastersclubs.org
Received: from localhost.localdomain (toastmastersclubs.org [127.0.0.1]) by toastmastersclubs.org (8.14.4/8.14.4) with ESMTP id v57It7RI014276 for <anitakowalski@gmail.com>; Thu, 8 Jun 2017 06:51:49 GMT
Date: Thu, 8 Jun 2017 06:51:49 GMT
From: server@toastmastersclubs.org
Message-Id: <201706080651.v57It7RI014276@toastmastersclubs.org>
Anita, Webmaster for Confident Communicators Club of Washington Township and Romeo, Michigan, USA #1196053
www.confidentcommunicatorsclub.com
Last edit: by SteveTheTechie.
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Spam from server@toastmastersclubs.org 6 years 10 months ago #63658

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Ok, thanks, everyone. I do want to get this resolved, but it may take a bit to get the cause sorted out. Please bear with me. :unsure:

The best thing to do now is to post the original unfiltered emails showing the headers here using the code icon above, so I can take a look for things in common. (The icon showing a document with the angle brackets <> on it.) The code icon will preserve all the content in what you post and will not treat it as formatting for the forum thread.
If you post the email this way, it will end up in a box like this.  Don't worry about it being too long, this box will show scroll bars if needed.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63725

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Morning Steve, Here is more information . One of my members sent out an email using the incorrect address to email the whole club. We rent our website from a provider. She sent this email out the day before ...the blank emails came back to me. our email address email ends with '@confidentcommunicatorsclub.com'
Let me know if you need anything else.
Thank you Steve!
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Hi, Anita. Something went wrong. Perhaps the address is not correct? Can you find out?

I sent the note to the club in the meantime, as I have a spreadsheet. Just wanted to make sure I had the correct eMail Address for our club.

This email address is being protected from spambots. You need JavaScript enabled to view it.

Thanks!

Carol



Begin forwarded message:

From: "FreeToastHost Server" <This email address is being protected from spambots. You need JavaScript enabled to view it.>
Subject: [FreeToastHost] Message Not Delivered:
Anita, Webmaster for Confident Communicators Club of Washington Township and Romeo, Michigan, USA #1196053
www.confidentcommunicatorsclub.com
The following user(s) said Thank You: SteveTheTechie
Last edit: by AnitaCCC.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63746

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bump...
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63748

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AnitaCCC: The website link in your forum signature is incorrect.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63749

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Made some adjustments to the list server code. Keeping fingers crossed... :unsure:

Please advise if you see any more issues.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63755

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DOH! Let me fix that. Sorry.
Anita, Webmaster for Confident Communicators Club of Washington Township and Romeo, Michigan, USA #1196053
www.confidentcommunicatorsclub.com
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63932

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Finally realized there would be some in our club's backup email account. My apologies for the delay. Here's an original from back on June 22. (Haven't seen any more of these lately.)
Delivered-To: lasvegasearlyrisers@gmail.com
Received: by 10.176.91.2 with SMTP id u2csp486371uae;
        Thu, 22 Jun 2017 09:46:52 -0700 (PDT)
X-Received: by 10.200.54.38 with SMTP id m35mr4273928qtb.220.1498150012052;
        Thu, 22 Jun 2017 09:46:52 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1498150012; cv=none;
        d=google.com; s=arc-20160816;
        b=myaIteh872sx8sc5Zh5plpV4mpVyRJa9P241rXRVXalUlYmwFFMaBGX7MjthregTcd
         zYCjDKnZ2662Trb8V9+dG1h2qS6cfM7R0iZUU7b9R6X44w9qOvGByUbYNFRa9yuSkWAz
         xc5y/b6OZSyRWjlAoqbaRmf5jUlZLCFcVHH9zErIaZAfNy2g5SlnQaJ8cQWXw5DUUU+v
         oSodavYsHn13hs+WHc6qyb76mq4PH6Lzk8gMExXllgSpnOkjIrYP4PxHGo+UsUdphiFi
         PgOadTmVD0CyWsEPx6blTfd6dm/dEbMSJxF6d4wK1WDdHeHG4k5jZXTaxHH8V9LA7xpD
         bDIQ==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=message-id:from:date:arc-authentication-results;
        bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
        b=RVR6TbeIiCfKnQdQ2lr4JG1SkSHkylzRGjw0WO6HFeCmShqmFx6sYlMBFbR6uYqRu8
         0WmgjZQnpZRsuaGE6SekUEN2bEYTmAoBuOWN8HcM7VyHSVPrxnze8Z5ZfWlivT2+7w8Q
         U8/ou2MGXgdSpXfUITJ7rN+gK79xtS7XlZaFPcOce/6CLWFud5NyyuxJ9YB9vq6oC3/o
         oOqy0e3K2QFogo/9+qtaTdZZ2fzMzX+XwzGb2Lr6EVRaGgj5FVXCYU1sq3ktavOhEgiC
         LQ2+SUUnFHBkfqvPT+VzyVbHH2PKAwZ4JOdb0SvHTOMjQp2Q7Qfy0Gflp8CXFxwU9ZBW
         n5+w==
ARC-Authentication-Results: i=1; mx.google.com;
       spf=pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) smtp.mailfrom=server@toastmastersclubs.org
Return-Path: <server@toastmastersclubs.org>
Received: from toastmastersclubs.org (toastmastersclubs.org. [50.19.253.65])
        by mx.google.com with ESMTPS id f187si1697281qkd.277.2017.06.22.09.46.51
        for <LasVegasEarlyRisers@gmail.com>
        (version=TLS1_2 cipher=ECDHE-RSA-AES128-GCM-SHA256 bits=128/128);
        Thu, 22 Jun 2017 09:46:52 -0700 (PDT)
Received-SPF: pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) client-ip=50.19.253.65;
Authentication-Results: mx.google.com;
       spf=pass (google.com: domain of server@toastmastersclubs.org designates 50.19.253.65 as permitted sender) smtp.mailfrom=server@toastmastersclubs.org
Received: from localhost.localdomain (toastmastersclubs.org [127.0.0.1]) by toastmastersclubs.org (8.14.4/8.14.4) with ESMTP id v5MGCipo011964 for <LasVegasEarlyRisers@gmail.com>; Thu, 22 Jun 2017 16:29:47 GMT
Date: Thu, 22 Jun 2017 16:29:47 GMT
From: server@toastmastersclubs.org
Message-Id: <201706221629.v5MGCipo011964@toastmastersclubs.org>
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
Last edit: by malikmlwilliams.
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63933

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We need to see the full email with headers to determine where it originally came from and how it was sent to you.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Spam from server@toastmastersclubs.org 6 years 9 months ago #63935

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We need to see the full email with headers to determine where it originally came from and how it was sent to you.


I am not sure that the original sender would necessarily be there. If the email was originally sent to a FTH list / officer email, then the resultant end recipient email would appear to come from the server (since it is the list server / relay), with only the Reply-To to provide a clue as to the original sender. I do not see the Reply-To in the above, so cannot comment on that further. I have thought about putting the original sender in a custom email header, but unfortunately, many of those custom headers get lost/dropped in transit by email agents/webmail, so even that is not very reliable.

In my view, one of two things likely occurred here. Either this was sent to a FTH list / officer email or this was the result of a bounce message from some end recipient in a list. (probably the latter) There are email loop detection measures in place in the FTH list server, but nothing is perfect when it comes to email, and it could take as many as 1 1/2 round trips for the loop to be detected if the bounce originated on the recipients end (since they would not put any of our loop detection headers in the email). I suspect that there is a a bogus / bad recipient email address somewhere in the mix that would cause a bounce back... because we do not track bounces from a recipient email address and invalidate them after a threshold number of bounces, this is a potential area of vulnerability for the system if it ends up playing "email ping pong" with a bounce message. (although the loop detection should intervene after a couple of round trips)

I did add empty subject / empty body detection and failures to the list server, so it these emails had either that would explain why malikmlwilliams has not seen any issues since. Again, since we do not see any Subject and/or body information in what malikmlwilliams has provided, it is hard to know if that is relevant or not.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Thanks, Steve. The text i posted above was indeed the full text of the header and email. (I noted in my original post that the emails we received were blank.) No one in my club has mentioned receiving any more of these in weeks, so it looks like your fix worked. As you say, "fingers crossed!"

Thanks again.
Malik M.L. Williams, DTM VC5 EC3 SR1
D115 Area B2 Director, 2020-2021

Educationally Speaking
Club Number: 6970723, District 115, Area B2
educationallyspeaking.toastmastersclubs.org
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