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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64710

  • smntk3
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Good afternoon!

Thank you all for all of your hard work on this great website. I have encouraged our officers to leverage all of the great tools. My VP of Membership sent out a "basic email" to a prospect. The prospect stated they replied but he never received the email. When I just did a test of this, it looks like it is going to "This email address is being protected from spambots. You need JavaScript enabled to view it.". How can I change this so that a reply to this message will go to him?

Thanks in advance!

Sara Cardiel
Woodlands Toastmasters Club 6918
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64717

  • SteveTheTechie
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Well every email goes through the server one way or another ... that is how you get all those FTH email features. B) The key is for the server code to know when it does not need to do anything and just send the email directly to person. That logic is where things get a bit more complicated. ;)

If you can tell me *exactly* what steps you did so that I can reproduce what you are seeing, then I will look into this over the weekend. You need to also tell me whether you are logged in as a member, the admin, or both when doing this. (It matters)
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64718

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My VPE went to Propsects in the Membership tab and clicked on email to create a basic email. When I tried to respond to it I noticed that the email address it was going to was actually routed to our administrator. Maybe this is a better question: Is there a way to edit who that basic email will go to if it is replied to?

Thanks!

Sara
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64720

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My VPE went to Propsects in the Membership tab and clicked on email to create a basic email. When I tried to respond to it I noticed that the email address it was going to was actually routed to our administrator. Maybe this is a better question: Is there a way to edit who that basic email will go to if it is replied to?

Thanks!

Sara


Sara, you did not tell me how your VPE logged in... it matters. Please respond.
Regards,

Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64721

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If your VPE only logged in as the admin, then replies would go to the admin email address for Cherie.

If you VPE was logged in as a member when they sent the email, they should get the replies.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64722

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I will look into this over the weekend.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64724

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That is exactly it. Sorry for the trouble. In hindsight, that seems obvious!

Have a great weekend!

Sara
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Basic email reply is goign to "Server@toastmastersclubs.org". Help! 6 years 7 months ago #64726

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That is exactly it. Sorry for the trouble. In hindsight, that seems obvious!

Have a great weekend!

Sara


Sara, really it is no trouble. I just need to make sure I have all the relevant facts before I try to go find a solution.

We are here to help. :)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
Last edit: by SteveTheTechie.
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