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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Reactivate a dormant member 6 years 6 months ago #65882
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We have a "new" member who was active in 2014 (not since). I just learned from TI that they still have his past info.
Goal: To get him access to the our club website (This email address is being protected from spambots. You need JavaScript enabled to view it.). Apparently his email address is the same as it was then: This email address is being protected from spambots. You need JavaScript enabled to view it.. TI gave me his member ID number: 3711123 So we not only need to get him access to the website, but TI said we could also sync with his past data (not create an entirely new member ID). I tried adding his name and email in the Manage Members area, but the system recognized his name and email as already existing. See screen shot, attached. So somehow I need to retrieve his old record and reactivate it, or something like that. Help!?! Thanks, Stephen Stephen Mallery
President Eugene Lunch Bunch Toastmasters, Club #4134 |
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