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TOPIC:

cannot access website 6 years 3 months ago #67098

wendyjeden
Topic Author
Offline
New Member
Posts: 6
Thank you received: 0

Recently our club has not been able to access our website. When we type in: caring communicators.org we get a message that reads: This website may be impersonating "50.19.253.65" to steal your personal or financial information. You should go back to the previous page.
I contacted godaddy, where we purchased our domain name (and just renewed) and they said it is a problem with the host company. The godaddy rep read the host # that it was pointing to and it is the correct number (as noted above). Can you help? Thanks!
Wendy Eden, club # 1034215, Caring Communicators

Wendy Eden
Past President, CNY Biz Talkers, #1241967
AND
Club Coach, Caring Communicators, # 1034215

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cannot access website 6 years 3 months ago #67102

Brian Offline Administrator Posts: 11642 Thank you received: 3880	carringcommunicators.org domain is not setup correctly. You need to site the DNS at the registrar please see these instructions. support.toastmastersclubs.org/doc/item/dns-settings-overview your website is 1034215.toastmastersclubs.org and there is nothing wrong with it. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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cannot access website 6 years 3 months ago #67109

wendyjeden
Topic Author
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New Member
Posts: 6
Thank you received: 0

I'm not sure I understand... we have had that website for 3-4 years now and suddenly it is not set up correctly? Was your reference to solving the problem if we went through Toastmasters to get to our website? We have our own domain name and set it up to go directly to it rather than through the Toastmasters Int. website.

Has something changed in the last 2-3 weeks that would make us need to change the setup?

Wendy Eden
Past President, CNY Biz Talkers, #1241967
AND
Club Coach, Caring Communicators, # 1034215

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cannot access website 6 years 3 months ago #67110

Brian
Offline
Administrator
Posts: 11642
Thank you received: 3880

You are using some sort of domain forwarding to the IP address and that is incorrect, someone updated your DNS on Updated Date: 2017-12-20T21:51:23Z

the DNS A record is incorrect
caringcommunicators.org. 599 IN A 50.63.202.8

There is no A record for the MX

Please read and follow the instructions for setting up your DNS
support.toastmastersclubs.org/doc/item/dns-settings-overview

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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cannot access website 6 years 3 months ago #67111

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

wendyjeden wrote:
I'm not sure I understand... we have had that website for 3-4 years now and suddenly it is not set up correctly? Was your reference to solving the problem if we went through Toastmasters to get to our website? We have our own domain name and set it up to go directly to it rather than through the Toastmasters Int. website.

Has something changed in the last 2-3 weeks that would make us need to change the setup?

Wendy, we run into this periodically.

Just because you managed to get your website to function and be accessible in the past does not mean it was necessarily set up correctly. :pinch:

If your club has used domain forwarding in the past to access your website (as Brian mentions), you would be able to access your website, but not use your custom domain w/ FTH email addresses (all would have to be club number based w/ toastmastersclubs.org domain), and you will have issues if your members want to use https for secure access to your website.

In this case the error message you mention in the original post is *not* a FreeToastHost generated error message (I know--I create those). Therefore, if anything has changed it is likely in the browser that you are using or your domain name registrar.

Browser security has been getting stricter over the last few years... I suspect that your browser or other security software is now flagging something it was not in the past.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

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