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TOPIC:

#3605 Site being blocked 6 years 2 months ago #67688

gbonadonna
Topic Author
Offline
New Member
Posts: 4
Thank you received: 0

I used to be able to get into my club site from work and now the ip addresses are being blocked.

Others outside the office are able to get in without any issues. I've cleared my history, rebooted and worked with my IT dept.

Here's what they say --

The site doesn't launch from the ones listed below. Next to them are the associated IP’s for those sites:

WP = 38.122.134.234
NYC = 38.140.182.130
GDC = 38.65.2.74
MTL = 38.108.67.235
MKE = 4.14.11.109

So basically what is happening is that the website is not responding to some of our IP ranges and there are likely 2 reasons why:

1) They are blocking access to these ranges on their end, which may be the most likely case.
2) There is a routing problem on their end preventing them from getting back to us in a timely manner.

In any case, I am being advised that you should contact them and ask them to check their end. It is just possible that they are blocking us from getting to them from the IP’s listed above.

Any and all help would be appreciated.

Best,
Genevieve

Best,
Genevieve

The topic has been locked.

#3605 Site being blocked 6 years 2 months ago #67689

Brian Offline Administrator Posts: 11641 Thank you received: 3880	You should be able to access now. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

#3605 Site being blocked 6 years 2 months ago #67690

gbonadonna Topic Author Offline New Member Posts: 4 Thank you received: 0	Thank you so much. Can I ask what happened? Best, Genevieve
	The topic has been locked.

#3605 Site being blocked 6 years 2 months ago #67691

Brian Offline Administrator Posts: 11641 Thank you received: 3880	The data center that owns the IP was blocked for mischief Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: gbonadonna
	The topic has been locked.

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