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1109501: Unable to log in as admin 5 years 10 months ago #69248

  • LisaRaymondAZ
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Good day, we are unable to log in as site admin and we have not changed our password. As we try to log in, either our login (club#) or password is incorrect and we can't log in. We did approve privacy policy updates. Recommendations?

Best regards,
Lisa Raymond, Webmaster
Toastmasters WeMAR-kable Speakers 1109501
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1109501: Unable to log in as admin 5 years 10 months ago #69250

  • Brian
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I suggest you reset the site admin password.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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1109501: Unable to log in as admin 5 years 10 months ago #69251

  • LisaRaymondAZ
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Hi, Brian, I triggered the password reset link, but the person whose email receives that hasn't seen the password reset email yet. My club president said he received an email approx. 2 weeks ago, indicating the admin password for our site had been changed - it hasn't. New question: can you tell if our club's website has been hacked? As soon as he forwards that email to me I will post it here as an attachment. Thank you!
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1109501: Unable to log in as admin 5 years 10 months ago #69252

  • Brian
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Ray Flores is the site admin. Have him check his spam/junk folder.

Site looks fine.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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1109501: Unable to log in as admin 5 years 10 months ago #69253

  • LisaRaymondAZ
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OK, Brian, will do. Thank you for checking, I appreciate it! ;)
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