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TOPIC:

Pathways email not delivered 5 years 10 months ago #69450

pcondonjr Topic Author Offline New Member Posts: 2 Thank you received: 0	Two of our members have completed Level 1 requirements but the email address registered with Club Central in Toastmasters International did not get notification email from This email address is being protected from spambots. You need JavaScript enabled to view it. - how can we troubleshoot? Thanks Club 7312
	The topic has been locked.

Pathways email not delivered 5 years 10 months ago #69454

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

The email address you have listed in Find a Club This email address is being protected from spambots. You need JavaScript enabled to view it. is not a public email address (only usable by club members) and is not one of the ones that FTH will re-route Base Camp emails for.

You must use either the This email address is being protected from spambots. You need JavaScript enabled to view it. address (and enable it) or one of the officer email addresses to get the Base Camp re-routing.

Therefore, use an appropriate email address in Find a Club if you want to get Base Camp emails re-routed correctly.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.

Pathways email not delivered 5 years 10 months ago #69459

pcondonjr
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Steve,

Thank you for the quick reply! I logged to FTH site as Admin and read the 'Email & Contact Forms' information with hopes of figuring out what might be correct option but unfortunately don't understand.

Apparently we need to select the checkbox next to "Check this to enable the This email address is being protected from spambots. You need JavaScript enabled to view it." if we want it to work? Then how do we configure who really gets the email sent to This email address is being protected from spambots. You need JavaScript enabled to view it.?

This would need to be updated in TMI Club Central too

Thanks for your help!

The topic has been locked.

Pathways email not delivered 5 years 10 months ago #69460

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Please get familiar with and use our online docs on this website as much as possible. We certainly do want to help you, but most if not all of the answers to your questions are in the docs.

Reference the following: support.toastmastersclubs.org/doc/item/email-and-contact-forms

Go about half way down to Receiving emails from Base Camp for Pathways

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

Last edit: by SteveTheTechie.

The topic has been locked.