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Strange account debits labelled web renewal 5 years 7 months ago #72072

annakekdahl@gmail.com Topic Author Visitor	Hi, Our club have noticed some strange account debits coming from our bank account labelled 'web renewal'. We are trying to determine whether these are legit or not. I know this is called Free ToastHost so may be a stupid question but do we pay for the website? The debits began a couple of committees ago so difficult to get information on how this started. Please advise. Kind Regards, Anna
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Strange account debits labelled web renewal 5 years 7 months ago #72073

Jane Atkinson
Offline
Administrator
Posts: 4018
Thank you received: 881

You don't owe any money to FreeToastHost, as these are free websites for Toastmasters clubs. My guess would have been that the payments were for custom domain names. However, I note that your website isn't using a custom domain.

That being the case, you could cancel these payments without affecting the functioning of your site.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The following user(s) said Thank You: annakekdahl@gmail.com

The topic has been locked.

Strange account debits labelled web renewal 5 years 7 months ago #72074

annakekdahl@gmail.com Topic Author Visitor	Thank you so much for your quick reply. We will cancel them immediately and investigate further.
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Strange account debits labelled web renewal 5 years 7 months ago #72075

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Those are your online membership payments to Toastmasters International. Your Treasurer should have corresponding emails for each entry. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560 The following user(s) said Thank You: annakekdahl@gmail.com
	The topic has been locked.

Strange account debits labelled web renewal 5 years 7 months ago #72091

annakekdahl@gmail.com Topic Author Visitor	Thanks so much Brian. How often should these be debited? Our main concern now is the frequency they are coming out. Sometimes multiple times (up to 5) per moth other times only once. And is over $4000 since August last year an expected amount? We do have a large club though which fluctuates between 24-36 members. i should note that this is not including the international transaction fees.
	Last edit: by annakekdahl@gmail.com. The topic has been locked.

Strange account debits labelled web renewal 5 years 7 months ago #72092

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Talk to your Treasurer we have nothing to do with your issue Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.