IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
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TOPIC:

new members not receiving opt-in email 3 years 1 month ago #83137

LisaLAW4you Topic Author Offline New Member Posts: 3 Thank you received: 0	I recently tried adding two new members for club 6658 at 6658.toastmastersclubs.org and they are not receiving opt in email. I have Windows 10 and use microsoft browser. Do you need their email addresses? Lisa Williams VPE
	The topic has been locked.

new members not receiving opt-in email 3 years 1 month ago #83138

Brian Offline Administrator Posts: 11647 Thank you received: 3880	All members in the members list have accepted the opt-in. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

new members not receiving opt-in email 3 years 1 month ago #83139

LisaLAW4you Topic Author Offline New Member Posts: 3 Thank you received: 0	Thank you for your quick reply. There are two new members who do not appear on that list. I believe it drops them if they haven't opted in within a certain amount of time. Lisa Club 6658 6658.toastmastersclubs.org
	The topic has been locked.

new members not receiving opt-in email 3 years 1 month ago #83140

Brian Offline Administrator Posts: 11647 Thank you received: 3880	You will need to add them back in then tell us right away so we can check what happened with the emails. I hope you educated the new members to expect the emails from FTH and Toastmasters International. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

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