IMPORTANT INFORMATION -- Please read!

1. The "search..." box above searches the Docs & Forum Posts. The "Search" tab above just searches the Forum Posts.

Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the ~~strikethrough~~ member information. Click Here to View the Post
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.

TOPIC:

Member no longer able to log in to our local club web site 3 years 23 hours ago #83539

UpperCapeScott
Topic Author
Offline
New Member
Posts: 3
Thank you received: 0

Hi - looking for pointers of how to resolve this. Our member with account name/email This email address is being protected from spambots. You need JavaScript enabled to view it. is no longer able to send email to the club members from our local toastmasters web site (uppercape.toastmastersclubs.org/)

This is the error he is receiving:

You do not have the right permissions to send an e-mail to this e-mail address (This email address is being protected from spambots. You need JavaScript enabled to view it.) from This email address is being protected from spambots. You need JavaScript enabled to view it. . Be sure your "From" address in your e-mail client is the same as your address in your toastmastersclubs.org member profile.

Nothing has changed on the site that I'm aware of. Any ideas welcome.

- Scott

The topic has been locked.

Member no longer able to log in to our local club web site 3 years 23 hours ago #83540

Brian Offline Administrator Posts: 11644 Thank you received: 3880	You need to log in as the site admin and fix his email. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

Member no longer able to log in to our local club web site 3 years 21 hours ago #83542

UpperCapeScott Topic Author Offline New Member Posts: 3 Thank you received: 0	Ok - figured this out. I had to log in as site admin, then gave my personal officer role access to administer the membership profiles. Logged back in as my personal account and was able to fix the email address in the user profile. Thank you - Scott
	The topic has been locked.

Member no longer able to log in to our local club web site 3 years 13 hours ago #83551

Pam
Offline
Administrator
Posts: 3593
Thank you received: 1071

You seem to have gone a long way about it. As admin you have direct access to all modules, including Membership Management. No officer access required. Documentation here: support.toastmastersclubs.org/doc/item/m...hip-management-index

Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org

The topic has been locked.

Member no longer able to log in to our local club web site 3 years 12 hours ago #83552

UpperCapeScott Topic Author Offline New Member Posts: 3 Thank you received: 0	Ok, thank you I will read up on that.
	The topic has been locked.

Forum

General Discussion

Public Forums