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Password Reset Problems - No reset email received 8 years 11 months ago #57913

  • Zimmerman
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Having problems receiving resets for my password for two different sites 3347 and 17

I am the Admin of Record for Club #17 and have admin access for Club #3347. In both instances my Admin access is fine.

However, for both sites attempts to Member Login receive an "invalid" response.
When attempting a "Reset Password" the window indicates that a Reset Email has been sent.
None appears, neither in In-Box, nor in Junk.

Have tried to
-- directly enter the passwords, rather than relying on the "remember me" feature. (Passwords are unique for each site.)

Have double checked accuracy of address in Membership Management, even reentered email addresses.

Suggestions please

Thank you
Jerry Zimmerman #17 and # 3347
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Password Reset Problems - No reset email received 8 years 11 months ago #57917

  • SteveTheTechie
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Click the Reload link at the bottom of each website and see if that makes a difference.

I did tweak the Member login code last month... you may not have gotten the update properly. Do the Reload and see if that resolves it.
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Password Reset Problems - No reset email received 8 years 11 months ago #57931

  • Zimmerman
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Thank you Steve. -- So far, no luck.

Have done the reload for Pioneer 17 site. - Twice actually.
Still the same problem. (Still checking both Inbox and Junk)

Next?

Thanks again
Jerry Zimmerman, Admin
Pioneer 17.
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Password Reset Problems - No reset email received 8 years 11 months ago #57932

  • Brian
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The server is sending the emails to you and your service is accepting the emails.

You will need to talk to your mail service what they are doing with the emails

Aug 10 17:28:01 toastmastersclubs sendmail[12497]: u7AHRvev012444: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=122176, relay=mx5.mail.icloud.com. [17.178.97.78], dsn=2.0.0, stat=Sent (Ok.)
Aug 10 18:33:09 toastmastersclubs sendmail[32514]: u7AIX7bZ032464: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=124300, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 10 18:34:50 toastmastersclubs sendmail[1242]: u7AIYlr6001235: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=166831, relay=mx2.mail.icloud.com. [17.178.102.83], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 02:33:04 toastmastersclubs sendmail[9274]: u7B2X2bV009271: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=132382, relay=mx2.mail.icloud.com. [17.142.163.14], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 04:13:13 toastmastersclubs sendmail[19329]: u7B4DBPK019325: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.142.163.13], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 12:13:53 toastmastersclubs sendmail[23224]: u7BCDoFP023184: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=124815, relay=mx6.mail.icloud.com. [17.133.229.12], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 12:52:48 toastmastersclubs sendmail[13025]: u7BCqjmN013022: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:03, xdelay=00:00:03, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:14:21 toastmastersclubs sendmail[27429]: u7BDEKl1027424: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:15:51 toastmastersclubs sendmail[28480]: u7BDFloE028474: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:04, xdelay=00:00:04, mailer=esmtp, pri=120831, relay=mx2.mail.icloud.com. [17.142.163.11], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:25:28 toastmastersclubs sendmail[3829]: u7BDPQpm003826: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:02, mailer=esmtp, pri=130431, relay=mx5.mail.icloud.com. [17.133.229.11], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:26:52 toastmastersclubs sendmail[5032]: u7BDQpWI005028: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120831, relay=mx1.mail.icloud.com. [17.172.34.9], dsn=2.0.0, stat=Sent (Ok.)
Aug 11 13:27:08 toastmastersclubs sendmail[5339]: u7BDR6d5005334: to=<This email address is being protected from spambots. You need JavaScript enabled to view it.>, ctladdr=<This email address is being protected from spambots. You need JavaScript enabled to view it.> (501/502), delay=00:00:02, xdelay=00:00:01, mailer=esmtp, pri=138004, relay=mx6.mail.icloud.com. [17.178.97.79], dsn=2.0.0, stat=Sent (Ok.)
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Password Reset Problems - No reset email received 8 years 11 months ago #57933

  • SteveTheTechie
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Also, reference support.toastmastersclubs.org/doc/item/e...embers-receive-email
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