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TOPIC:

Password not working for Site admin access! 8 years 11 months ago #58001

deencee76 Topic Author Offline New Member Posts: 4 Thank you received: 1	Hello! I am unable to login using my site admin credentials. Everything was fine, until, last night. Another member of my exec team had trouble logging in, too. There has never been an issue with the password, before. Can you help? Thank you! Danielle Raleigh Club 843
	The topic has been locked.

Password not working for Site admin access! 8 years 11 months ago #58005

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3050	If you are sharing the admin password, did someone change it when you were not looking? Please use the forgot password link on the admin login dialog if you are the registered admin, otherwise you will need to use the admin change form: www.toastmastersclubs.org/change/
	The topic has been locked.

Password not working for Site admin access! 8 years 11 months ago #58006

deencee76
Topic Author
Offline
New Member
Posts: 4
Thank you received: 1

Yes, someone probably did change it. We just had an exec meeting, last night and noooo one knew anything about it!

The other person who cannot login is the club president.

I see that he is listed on the change form. I thought that I was the listed site admin, so I was very surprised when the password reset email did not come to me.

I have sent an email to who I think may be listed as the site admin, if I'm not. If they reply, I won't worry about the change form. Otherwise, I'll send it in, today.

Thank you, Steve!

-Danielle

The topic has been locked.

Password not working for Site admin access! 8 years 11 months ago #58008

SteveTheTechie Offline Administrator Posts: 11526 Thank you received: 3050	Club president is just one of the 3 possible approvers for club website admin changes.
	Last edit: by SteveTheTechie. The topic has been locked.

Password not working for Site admin access! 8 years 11 months ago #58010

deencee76 Topic Author Offline New Member Posts: 4 Thank you received: 1	Thank goodness! I will send in the change form, if it looks like I'm wrong about who the site admin is. I see that the there are 3 people who can approve the change. I'm sure we'll get it worked out, either way. I appreciate your help and getting me the information! Thank you so much! The following user(s) said Thank You: SteveTheTechie
	The topic has been locked.

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