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TOPIC: Password Reset for Member

Password Reset for Member 6 months 1 week ago #62971

  • davidacarlos
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I have a member that cannot remember his password. To complicate matters he no longer has access to the email he used to log into the site. So the normal password reset tool doesn't work. As the administrator of the site is there anyway to manually reset his password so he can log in?

David
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Password Reset for Member 6 months 1 week ago #62972

  • Jane Atkinson
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As administrator, you can change his email. Then he can reset the password.
Jane Atkinson, DTM
FreeToastHost 2 documentation manager CLICK HERE to read docs.

Ernst&Young Achieving Potential, club 1137486
VP Ed & Treasurer, Tōhī bilingual Māori / English Toastmasters, 5316066.toastmastersclubs.org
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Password Reset for Member 6 months 1 week ago #62975

  • davidacarlos
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When I try to edit his profile I get the message: Admin Edits are DISABLED by the member. Is there another place I can go?
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Password Reset for Member 6 months 1 week ago #62976

  • Jane Atkinson
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You should be able to go to Membership Management and change the email address that's displayed in the listing. There should be no need to go to the member's profile.
Jane Atkinson, DTM
FreeToastHost 2 documentation manager CLICK HERE to read docs.

Ernst&Young Achieving Potential, club 1137486
VP Ed & Treasurer, Tōhī bilingual Māori / English Toastmasters, 5316066.toastmastersclubs.org
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Password Reset for Member 6 months 1 week ago #62977

  • davidacarlos
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Why was I making this harder than it had to be?!?!?! Thank You!
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mentor change for Member 6 months 3 days ago #63086

  • slothbear
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Is there a similar workaround for setting a member's mentor when they have disabled ADMIN updates?
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mentor change for Member 6 months 3 days ago #63087

  • Brian
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Ask the member to add it.
Thank you

Brian McDonald DTM
Freetoasthost Support
support.toastmastersclubs.org

Cataraqui Valley Toastmasters
www.catval.com
Club #9560

Immediate Past District Director District 61 for 2017-2018
Serving Eastern Ontario, Quebec, and Northern New York
www.tm61.org
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mentor change for Member 6 months 3 days ago #63092

  • Pam
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There is more than one way to skin a cat.

The site admin or anyone with access to Membership Management can make the assignment using the Assign Member Mentors tool.
This can also be done by the person who handles mentor/mentee requests (assigned in the Email and contact forms module)
Pam Holley, ACB, ALB
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VPE, Redlands Toastmasters Club 5836.toastmastersclubs.org

Please add your Club Number to your profile signature (On Profile tab click Edit, then choose the Profile Information tab)
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many thanks 6 months 2 days ago #63108

  • slothbear
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Thanks for the ideas. I always forget how many things are available under Membership Management. I've put the list on my bulletin board and an item on the calendar to review them once a month. thanks again!
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