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TOPIC: Authentication Issue

Authentication Issue 2 years 1 month ago #53555

  • Diane Stewart
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My name is D. Stewart, from Star Masters Toastmaster Group 2979094. I have had a problem authenticating my password to login to the members site. It will bring up my name, I click on the Authenticate button but I never receive an email. We are currently without a Webmaster.

Thank you for your assistance.
Diane Stewart, VP Education
Diane Stewart 2979091
Last Edit: 2 years 1 month ago by Diane Stewart.
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Authentication Issue 2 years 1 month ago #53563

  • Pam
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It seems you have now managed to log on to your club site. I can see some sort of glitch in the logs that seems to have cleared.

A. Clotfelter is listed as your site admin / webmaster. There seems to be an error in her web admin email address (the system sees the web admin as a different person to the member so uses the registered address for the admin for admin emails, and the member's address for membership / officer emails).

If she has access to the website as admin she should correct her admin details. If she doesn't have access she'll have to use the method described here: support.toastmastersclubs.org/doc/item/w...-no-longer-available
Pam Holley, ACB, ALB
FreeToastHost Ambassador
VPE, Redlands Toastmasters Club 5836.toastmastersclubs.org

Please add your Club Number to your profile signature (On Profile tab click Edit, then choose the Profile Information tab)
Last Edit: 2 years 1 month ago by Pam.
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