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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
Members can not log in 9 years 6 months ago #40094
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We are having some system slowness--probably getting slammed by bots again. I am sure Brian is looking into it.
The slowness is affecting the name search that happens during member logins.  In the meantime, your members should be able to log in if they *type* their primary email address (the whole thing) in the top box of the member login and then *type* their password and click the authenticate button. This is a fall back method of getting them logged in. They will likely notice some lags when doing this, including after clicking the Authenticate button. I have checked the code, done some tests on it, and there is nothing obvious in the code causing this. I believe it is just the system slowness. Regards,
Steve James, DTM FreeToastHost System Developer Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years. >>> Please put your club number in your forum profile. CLICK here to edit your profile. |
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