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TOPIC:

Old Administrator name still appears when emails are sent 8 years 9 months ago #50669

annettelin Topic Author Offline New Member Posts: 2 Thank you received: 1	My club number is 8743. I am the current Administrator and I have changed the Administrator details on my club website accordingly. However, when I send emails to the email groups (eg. members or officers), the email is seen to be from "Toastmasters Club 8743 on behalf of <my old administrator's name>". How do I reflect the current Administrator name instead?
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Old Administrator name still appears when emails are sent 8 years 9 months ago #50670

LindaMann Visitor	I checked and it should not be... The admin shows you: This email address is being protected from spambots. You need JavaScript enabled to view it. (Annette Lin) Linda
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Old Administrator name still appears when emails are sent 8 years 9 months ago #50671

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

Is it the same email address? If so, you may be running into an issue with some email programs that cache the display names. (not our issue--we do not cause it and we cannot fix it for you) The way to fix that is to add the email address to the address book for the email program indicating the correct name to display for the email address.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: LindaMann

The topic has been locked.

Old Administrator name still appears when emails are sent 8 years 9 months ago #50684

annettelin Topic Author Offline New Member Posts: 2 Thank you received: 1	Thank you Steve and Linda, I will check my email programme. The following user(s) said Thank You: LindaMann
	The topic has been locked.

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Old Administrator name still appears when emails are sent

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