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Contact Us menu is always failed to send an email 8 years 1 month ago #55863

  • yongho.ommoks
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Hello
As title, "Contact Us" menu is always failed to send an email.

I tested it using Chrome, Safari in Mac Yosemite.
And someone tested it using IE in Windows.

Club Number : 1593835
Site : 1593835.toastmastersclubs.org/

Thanks
Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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Contact Us menu is always failed to send an email 8 years 1 month ago #55865

  • Pam
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What happens when you remove the star symbols from the Contact Us Greeting? I suspect it might have something to do with using non-standard characters.
Pam Holley, DTM
FreeToastHost Ambassador
Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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Contact Us menu is always failed to send an email 8 years 1 month ago #55866

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The error message indicates that the sender is not entering his/her name. Please try again and make sure the name is entered
Pam Holley, DTM
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Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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Contact Us menu is always failed to send an email 8 years 1 month ago #55867

  • yongho.ommoks
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I am very sure the name is entered. And if I do not enter the name, email form shows error when I click the "Submit" button

Could you please visit our site and try it?
Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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Contact Us menu is always failed to send an email 8 years 1 month ago #55868

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Works for me. Try reloading from server at the very bottom of your page
Pam Holley, DTM
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Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
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Contact Us menu is always failed to send an email 8 years 1 month ago #55869

  • yongho.ommoks
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But the email was not sent to me.
And in your screenshot, if you click "submit" again, then you can see error message that I attached.
Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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Contact Us menu is always failed to send an email 8 years 1 month ago #55870

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There does seem to be a problem with receiving the email. You shouldn't press submit again (you shouldn't be able to). The message is (theoretically) sent the first time. I can see that the message has actually been sent, but I can't see where it has gone. I'll leave a message for our developer to investigate.

.
Pam Holley, DTM
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Redlands Toastmasters Club, Secretary 2023-2024 redlands.toastmastersclubs.org/
HOT, President 2023-2024 hot.toastmastersclubs.org
The following user(s) said Thank You: yongho.ommoks
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Contact Us menu is always failed to send an email 8 years 1 month ago #55901

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Ok. Thank you.
Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
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Contact Us menu is always failed to send an email 8 years 1 month ago #55913

  • SteveTheTechie
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fixed
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
The following user(s) said Thank You: Pam, yongho.ommoks
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Contact Us menu is always failed to send an email 8 years 1 month ago #55918

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I checked that it worked fine(No errors and an email was sent to officers.)

I appreciate your support.
Club Number : 1593835
Club Address : 1593835.toastmastersclubs.org/
The following user(s) said Thank You: SteveTheTechie
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