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Unable to assign role to a new member

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6 years 5 months ago #73990 by akoren
Our club (Toasters Digest, club # 714439) has acquired a new member who we've already given access to our club website. I wanted to assign a role for one of our upcoming meetings to this member, but the member's name does not appear in the drop-down list when I go to edit the agenda and assign the role. What's wrong?

Thanks in advance for your time and help.
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6 years 5 months ago - 6 years 5 months ago #73991 by Brian
Did the member accept being added to the website. We would love to help determine the problem but you didn't even provide a first name of the new member.
Last edit: 6 years 5 months ago by Brian.
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6 years 5 months ago #73992 by akoren
YES, the member accepted being added to the website.
Last name is Hasselbeck.

Thanks for your help.
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6 years 5 months ago #73993 by Brian
NO, Hasselbeck. has not accepted the addition to the FTH website. You will need to reset them the email and ask them to click the accept link.
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6 years 5 months ago #73994 by akoren
There is a glitch in the system then. Member already opted in. We will ask them to opt in again.
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6 years 5 months ago #73995 by Brian
They may have opted-in to the Toastmasters.org website, but not the FTH website.
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