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7079 South Loop Speak Freaks

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10 years 4 months ago - 10 years 4 months ago #47571 by speakfreaks
Hi Team,

I have a new member name:


Kaitlyn DeNichols
kaitlyn.denichols@baml.com

She cannot login to the club website speakfreaks.toastmastersclubs.org

Please advise

Valerie Smith
Last edit: 10 years 4 months ago by RogerM.
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10 years 4 months ago #47572 by RogerM
Replied by RogerM on topic 7079 South Loop Speak Freaks
Valerie,

Has Kaitlyn sent herself an authentication email?
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10 years 4 months ago #47573 by Brian
Replied by Brian on topic 7079 South Loop Speak Freaks
I just reset the authentication link to Kaitlyn

I can see her mail server received it, ask her to check her spam box

Mar 9 22:38:23 toastmastersclubs sendmail[1296]: t29McMq4001293: to=<kaitlyn.denichols@baml.com>, ctladdr= (501/502), delay=00:00:01, xdelay=00:00:01, mailer=esmtp, pri=120810, relay=ltwemail.bankofamerica.com. [171.161.41.178], dsn=2.0.0, stat=Sent (t29McMrt018267 Message accepted for delivery)
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10 years 4 months ago #47582 by speakfreaks
Hi Roger,

I haven't heard back from Kaitlyn as of yet. I will probably hear back from her tomorrow.
I will let you know tomorrow.

Thank you for asking.

Best Regards,

Valerie
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10 years 4 months ago #47746 by speakfreaks
Hello Roger,

Kaitlyn is still having issues logging on to our website. Could it be that the email she is using is a corporate email and not a personal email address.

Best Regards,

Valerie Smith
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10 years 4 months ago - 10 years 4 months ago #47747 by SteveTheTechie
Valerie,

You did not answer Roger's question... Has Kaitlyn sent herself an authentication email?

My question: Has she verified that her cookie settings are correct?
See: support.toastmastersclubs.org/doc/item/cookie-settings
Last edit: 10 years 4 months ago by SteveTheTechie.
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