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No verification email for one of our members

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7 years 11 months ago #64680 by jpeters47
One of our new members has tried, over and over, to access our club's ToastHost site, but he never receives the verification email.

We've changed his email address, but no go.

Anything further he can do, or I - as site admin - can do to get him logged in?

Thanks

Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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  • RogerM
  • Visitor
  • Visitor
7 years 11 months ago #64681 by RogerM
Joe,

My first thought is "Has he checked his junk or spam folder"?

I will check the email logs in the mean time.
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7 years 11 months ago #64683 by Brian
members name please
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7 years 11 months ago #64687 by jpeters47
Yes, that was one of the first things I asked him to do - no luck there either.

Regards
Joe

Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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7 years 11 months ago #64688 by jpeters47
Stefan Nilsson

We have two email addresses for him, both are saved on our club's site as well as on the TMI site.

Joe Peters
Admin for TAC Toastmasters
Club # 3050495
Tokyo, Japan
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7 years 11 months ago #64689 by Brian
Have them try now.

The IP to their mail server was blocked, the block has been removed.
The topic has been locked.
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