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member login from unrecognized device message

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7 years 1 month ago #70108 by Alford, Katherine CC, CL
member login from unrecognized device message was created by Alford, Katherine CC, CL
1387766
Me and another member get this email message everytime we log in. This started about a week ago.

Here's the entire email we get:
========================


server@toastmastersclubs.org
Jun 25, 2018, 8:41 PM
to me

Alford, Katherine CC, CL:

Someone just logged in to the High Country Toastmasters (Club 1387766) website using your member log in credentials.
You are receiving this email because the log in occurred using an unrecognized device or IP address for you by your
club's website.

It may be that you just logged in from a new or different device, location, or IP address. If that is the case, please
click the following link to indicate that you did this login and the device or IP address is valid so we do not send you
another email about it in the future:
< 1387766.toastmastersclubs.org/index.cgi?...AepbBRY&_=1529973690 >

You will see a confirmation screen when you click the above link.

If you did not recently log in to the High Country Toastmasters club website from a new or different device,
we strongly recommend that you change your log in password. Click the following to do that:
< 1387766.toastmastersclubs.org/index.cgi?...JTJjkzTvYUbnsdbIjzxI >



You will be directed to the High Country Toastmasters (Club 1387766) website when you click the above link.

If you have any questions about this email, please contact the club website administrator Katherine Alford.

Regards,

The FreeToastHost Website Support Team
< support.toastmastersclubs.org >
========================
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7 years 1 month ago #70109 by Brian
Replied by Brian on topic member login from unrecognized device message
click the link so that we don't send you an email every time.
The topic has been locked.
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7 years 2 weeks ago #70359 by KDUVAL22
Replied by KDUVAL22 on topic member login from unrecognized device message
Good evening
A member from our club is also getting these messages with every log in. She has been clicking on the link to confirm her device each time. She uses the same computer to log in. Do you have any other suggestions to help resolve the issue on her end?
Thank you very much,
Krissy
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7 years 2 weeks ago #70360 by Brian
Replied by Brian on topic member login from unrecognized device message
We will need to know more about her computer.

1) is it a work computer?
2) what version of windows?
3) what browser IE what version?
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7 years 2 weeks ago #70403 by KDUVAL22
Replied by KDUVAL22 on topic member login from unrecognized device message
Hello Brian,

I just got confirmation - the member is using an ipad actually, and therefore Safari as a web browser. Not a work device, and no windows on it.

Thank you,
Krissy
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7 years 2 weeks ago #70404 by Brian
Replied by Brian on topic member login from unrecognized device message
have her check her cookie settings
www.whatismybrowser.com/guides/how-to-en...-cookies/safari-ipad
The topic has been locked.
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