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Member Can't Log in to club website

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5 years 5 months ago #78800 by StevePruskin
A long time member has been unable to log in to our club website for about a week. He has rebooted and cleared cache and cookies. I have attached the screen shot he sent me.

Thanks,

Steve Pruskin
Webmaster Carylina Toastmasters 7672
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5 years 5 months ago #78812 by Brian
"He" does not tell us who "he" is, first name at least please
What Browser and version?
Did he click the reload link at the bottom of the site?
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5 years 5 months ago #78813 by StevePruskin
His name is Kris.
From the screen shot it looks like the system is hanging before it loads the reload link.

Steve
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5 years 5 months ago #78815 by Brian
What Browser and version?
The following user(s) said Thank You: SteveTheTechie
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5 years 5 months ago #78827 by StevePruskin
Microsoft Edge 44.17763.831.0
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5 years 5 months ago #78833 by Brian
I logged into your site as Kris using MS edge and have no issues.
It has to be something on his computer or browser.
Ask him to try another browser like Chrome or FireFox and see it the issue stays.
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