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Issues with contact us emails from TI and FTH website

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1 year 5 months ago #92092 by mary_hoftiezer@yahoo.com
Hi all,
We have it set up on Find a Club on the TI website to go to contact@pioneertoastmasters.com.  We can't figure out where these emails are going.  When I go to FTH and select this email or the contact us form--even emailing myself I don't receive the emails.  I also have the system set up to email myself and our VPE any inquiries.  I have 2 questions. 
*  How can I figure out where Contact us emails are going? or are they going?
*  Why is it that we are not receiving emails even when we have selected myself and VPE to receive emails?

Thank you.  Mary Hoftiezer, Pioneer Toastmasters 
 
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1 year 5 months ago #92093 by les_saville
Please send your club number 
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1 year 5 months ago #92094 by les_saville
Also are your the administrator as well as VPE
 
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1 year 5 months ago #92095 by les_saville
Ask your administrator to login, select from website settings click on drop down arrow
email and contact forms - refer to below information and select 
President, VPE and VPM its your choice who will receive those emails. an email will be transmitted to those committee members



Contact formsWritten by Jane Atkinson on 07 December 2021. Posted in  Documentation There are two forms for contacting the club directly from the website. The Contact form allows a member of the public to get in touch with the club, while the Mentoring form is for members only.Contact formContact form redirects can be set by officer role OR by member name.  Enable/disable  This email address is being protected from spambots. You need JavaScript enabled to view it.  email address. This is a publicly accessible email address and sometimes is the target of spam. If you're getting a lot of spam, you might want to turn this address off entirely.
 
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1 year 5 months ago #92096 by Pam
I can see the emails being forwarded - in fact there was even a TI (clubleads) contact request.

Please make sure that your DNS records are set up correctly as described here:  support.toastmastersclubs.org/doc/item/dns-settings-overview
I can only see the 'www' record, I don't see your mail records.
 

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1 year 5 months ago #92113 by mary_hoftiezer@yahoo.com
Hi! club 2932 and I am President.
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