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Failed to setup custom domain (victoriaparktoastmasters.club)

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2 months 2 weeks ago #95099 by frans
Hi,
Our club wants to use our own domain victoriaparktoastmasters.club . Our current website is working fine ( victoriaparktm.toastmastersclubs.org/ ) and no issue.
When we want to implement our own domain, we have an issue (please look at our screenshot)
Could you help me out to solve our issue?

Kind regards,
Frans - VPPR Victoria Park Toastmasters Club
Club #1437841

Thank you,
Frans - VPPR - Victoria Park Toastmasters
Club #1437841
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2 months 2 weeks ago #95105 by Pam
I get the following message for your meeting info and home pages when trying to link your custom domain:

FreeToastHost does not support custom/third party JavaScript and/or style blocks.If you use these, you do so at your own risk, and you may make your website unusable!Please refer to our  Terms of Use  document, and to  Backup your site  for details on backing up your content.

Please remove the errant code.
You seem to be using it only to show the next meeting date on your home page.  You can do that by creating agendas (they can be blank, as long as they are dated, and use the {{nextmtgdate}} system variable

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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2 months 2 weeks ago - 2 months 2 weeks ago #95107 by frans

I get the following message for your meeting info and home pages when trying to link your custom domain:

FreeToastHost does not support custom/third party JavaScript and/or style blocks.If you use these, you do so at your own risk, and you may make your website unusable!Please refer to our  Terms of Use  document, and to  Backup your site  for details on backing up your content.

Please remove the errant code.
You seem to be using it only to show the next meeting date on your home page.  You can do that by creating agendas (they can be blank, as long as they are dated, and use the {{nextmtgdate}} system variable

Does the issue that you raised up related with the issue that we faced?
I believed that our issue is the same with the issue from another club that already asked for help but still has no solution yet ( FreeToastHost 3 - Club #6943266 website - Custom domain setup - [FreeToastHost Forum] )

We got the same issue, every time we type our custom domain, it always redirect to  www.toastmastersclubs.org/welcome/?xxxx
Do they use the code/script? I don't think so.


 

Thank you,
Frans - VPPR - Victoria Park Toastmasters
Club #1437841
Last edit: 2 months 2 weeks ago by frans.
The topic has been locked.

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2 months 2 weeks ago #95110 by frans

Does the issue that you raised up related with the issue that we faced?

Yes, and if it's not then the issue is the DNS configuration. FTH doesn't support any script in custom pages because it can cause erratic site behavior. When troubleshooting any site issues the only way forward with FTH support is to first remove scripts. Pam's suggestion for showing the next meeting date is recommended.

I believed that our issue is the same with the issue from another club that already asked for help but still has no solution yet ( FreeToastHost 3 - Club #6943266 website - Custom domain setup - [FreeToastHost Forum] )

FTH doesn't resolve issues with DNS configurations. We can offer suggestions as can be seen in various topics. Ultimately DNS configuration issues are between each club and the provider from which they purchased the custom domain.

We got the same issue, every time we type our custom domain, it always redirect to  www.toastmastersclubs.org/welcome/?xxxx

Because the custom domain is not yet added to your admin console, the incoming connection request doesn't know which site to load so it defaults to the 'Request a website' page.

Do they use the code/script?

Not relevant to your site's issue.
Script has been removed but the error is still there.
 

Thank you,
Frans - VPPR - Victoria Park Toastmasters
Club #1437841
The topic has been locked.
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2 months 1 week ago #95125 by Pam
There are still scripts / css styles on your meeting information page.  Suggest you make a back up and remove them, else can clear these for you to investigate further

FreeToastHost Ambassador
VPE HOT Toastmasters 2025-2026 hot.toastmastersclubs.org/
Webmaster Redlands Toastmasters 2025-2026 redlands.toastmastersclubs.org/
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