Follow-up with guests and others
Follow-up is for keeping records of contacts with a guest (or member in some cases).
It is purely a record-keeping function, and doesn't actually do anything (such as send emails).
Go to Manage members → Follow-up
Select the person

Enter the relevant details and save.

If you have other names you wish to record details for, you can choose them from the Person drop-down list, and continue.
Last updated 25 August 2026