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Unable to log in as site administrator

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How do i access the site administrator login for FTH4?
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108
Follow the  directions you received in the welcome email.

As you didn't provide your club number I can't give you detailed instructions.
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Central Alberta Skytalkers Toastmasters Club
Club 2738108

I don't see a welcome email, could you please send it to me at chris@chrisnixon.com?
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108
You are not the site admin
The welcome was sent to the site admin
[color=#1d2528]Dave Cartledge[/color]

Last edited 2 Aug 2026, 6:38 p.m. by Brian

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Oh my.
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108
What does that mean?
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
It means it will be very difficult for me to manage the beta testing, and even manage current updates if I can't get logged in as administrator. In the past, the site administrator was the credential holder, or a "site owner", not necessarily someone savvy with the FTH.

I hope he can send me the welcome email and that I will be able to log in. If not, I am not sure how to guide him to log in and change the administrator grant, if it is now role based instead of login based.

Is there any FTH4 support docs yet that I can review?
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108
You should be able to login as a member using your name and password you used in FTH3
The only login that changed is the admin login.
If you had site roles allocated to you before you will still have them in FTH4.

If you were using the Site admin user and password in FTH3 well then you need Dave to follow the directions
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
I really appreciate your quick replies to address my concern, Brian.
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108
Let us know if Dave is unreachable
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
All sorted, thank you.
- Chris
Camrose Toastmasters #1432
Central Alberta Skytalkers Toastmasters Club #2738108