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Unable to reset my password. I'm able to reset Admin

1 reply · 218 views

3 Aug 2026, 5:58 p.m.

Hi,

I can successfully update my admin password, but my personal password reset it not working. The new password is accepted, but it doesn't work when I try to log in.

Thanks.

Ross Thomson
jrossthomson
jrossthomson@gmail.com
# 7625868

4 Aug 2026, 6:51 a.m.

Your passwords all failed the strong password test.

21:26:03, 21:26:20Tried to sign in as memberfailed — member pw still the old FTH3 one
21:26–21:555 member reset emails, link opened 5×, password submitted 4×all four rejected

21:26:48, 21:27:58, 21:28:46 —
```
6860
```
= missing a special character (
```
! @ # $ % & * ?
```
)
21:54:57 —
```
6837
```
= missing an uppercase letter

Refresh reset link and use a password of at least 10 characters with an uppercase letter, a lowercase letter, a digit, and one of
```
! @ # $ % & * ?
```

Last edited 4 Aug 2026, 6:53 a.m. by Brian

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost