Recipient Display Issue: Distribution List Name Not Shown After FTH 4 Update

12 Sep 2026, 3:55 p.m.

Hi Support,Since the recent FreeToastHost platform update to version 4, emails sent to distribution lists (e.g., "officers-only") now display the names of individual recipients in the To line instead of the distribution list name as before.This makes it more difficult to discern whether an email is being sent directly to an individual member or to a distribution list containing multiple members. Interestingly, when a recipient replies to such a message, the distribution list name does appear correctly in the TO line — it's only the original outgoing message that shows individual names instead.Question: Is there a setting that controls how the recipient name is displayed when a message is sent to a distribution list, so that the list name (rather than individual member names) appears on the original message?Thank youAnthony
Member, Spotlight Toastmasters

12 Sep 2026, 8:15 p.m.

Please post the header of that email so we can trace what is happening.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

13 Sep 2026, 4:00 p.m.

I have run a test and I only see my own name and email on an email sent to officers-nnnnnnnnnn@toastmastersclubs.org.

I really need to see the email header of the email you received.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

15 Sep 2026, 12:20 a.m.

Thanks for looking into this. Two questions.
1. When doing your test, did the list have at least two or more recipients and did it it lists all their names individually or shows the list name?

2. Could you confirm exactly what you need — the full raw email source (all header lines, including Received, Message-ID, etc.) or just the To/From/Subject header lines? I want to make sure I don't send anything with personal email addresses in it that isn't necessary. I can export the raw source as a .txt file and attach it, or paste just the relevant header fields inline — whichever is easier for you to trace.

Thanks,
Anthony

Member
Spotlight Toastmasters

15 Sep 2026, 7:16 a.m.

1) Yes 7 officers

2) the full email header please.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

15 Sep 2026, 11:51 p.m.

Thanks. Have just sent another test to the officers-654507 distribution list and have attached the Internet header. internet-header-fth-dist-list troubleshooting.txt

Anthony

16 Sep 2026, 8:40 a.m.

I see only one email address in the To: line

From: Spotlight Toastmasters Club # 654507 on behalf of Anthony White
<server@toastmastersclubs.org>
Reply-To: officers-654507@toastmastersclubs.org
To: greetings@anthonydwhite.com

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

16 Sep 2026, 3:50 p.m.

Attached is screenshot of the same email and to illustrate it was addressed to officers-654507 list, but similar to other emails sent to list since the update, it shows the name of the sender in the To line even though the email was addressed to a list.

Anthony

17 Sep 2026, 8:14 a.m.

That example is as it is supposed to be your sent TO: officers-nnnnn and that is what shows.

I need the headers from the email that you reported showed all the recipients.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

18 Sep 2026, 10:57 a.m.

What's happening now is it's only showing ONE recipient and always has. Before the version 4 release, the emails would also show only ONE recipient in the form of list name, but now its only showing me as a recipient. It never showed all of the recipients within the list. It only ever showed the list name.

Are you asking for an example of header PRIOR to the version 4 release?

18 Sep 2026, 6:34 p.m.

It always showed your email in the TO: but the literal was the club list it was going through."

members-nnnnn@toastmastersclubs.org <yourrealemailaddress>

It should show the same now.

Last edited 18 Sep 2026, 6:36 p.m. by Brian

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

26 Sep 2026, 10:20 p.m.

Apologies for the delayed response. Thanks Brian for the update and for your help!!