Can't update 'my profile' - FreeToastHost Support

16 Sep 2026, 9:45 a.m.

I'm wondering if it is an authority issue.

I too cannot update the text for the public profile using "My Profile"
I have entered a decent description in the text, saved, leave my profile, come back, it is empty.
i have entered just "test" wondering if it was length, left, came back, and it also didn't stick.
I have verified that nothing is showing on the public profile.

We are CLUB#: 1036597 Area 92 Div T District 86 Region 6

I am VP-Ed. We are encouraging folks to update their profile

Kind regards,
Jayne Little

CLUB#: 1036597 Area 92 Div T District 86 Region 6

16 Sep 2026, 10:37 a.m.

1) how are you logged in? As VPE or ClubAdmin?
2) after making your changes and clicking save, do you see a green box at the top saying saved?
3) If not scroll down and look for anything in red.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

16 Sep 2026, 11:05 a.m.

Logged in as a member (as that is how most people will update their profile).
I happen to be the VP-Ed.

No error messages. I checked for that. It's also why i went to just putting the word "test" in

Kind regards,
Jayne Little

CLUB#: 1036597 Area 92 Div T District 86 Region 6

16 Sep 2026, 11:10 a.m.

I logged in as you and can update your profile

Screenshot 2026-09-16 at 11.08.15 AM.png

What browser and version, what OS are you using?

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

16 Sep 2026, 11:17 a.m.

Ok, figured out that there is an error under my username stating: That username is another account's email address, which would make signing in ambiguous. Please choose another.

I changed it, the text saved, but, funnily enough, the username reverted.

I will do more testing when I can log on later tonight

Kind regards,
Jayne Little

CLUB#: 1036597 Area 92 Div T District 86 Region 6

16 Sep 2026, 11:25 a.m.

look at the add ons you have for your browser one of them is auto filling the username.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

16 Sep 2026, 8:20 p.m.

That was it. I've never seen that happen in any other app, very odd.

I proved it by going to Incognito window, and sure enough it stayed.
I then turned off my password app for the site.
Works, but, less than ideal

Request can be marked resolved

Kind regards,
Jayne Little

CLUB#: 1036597 Area 92 Div T District 86 Region 6