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Request deletion of incorrect path and addition of purchased path

3 replies · 135 views

In club 1294652, member Carlos Salamanca recently purchased Motivational Strategies.  I have verified as Base Camp Admin and uploaded a screenshot showing Base Camp Paths in progress listing Motivational Strategies for Carlos. FTH4 shows that Carlos is working on Presentation Mastery in Pathways Report Card, which he has not purchased.  I cannot see that as club Admin I can change the path.  In reviewing Forum requests, I think I have read that Paths can only be changed by FTH4 support team.

Please let me know if there is a way for me to correct the Pathways card, else, please make the change for Carlos.
  • carlos Motivational Strategies from Base camp.png
1) if a path is shown it is because it was selected in a historical agenda.
2) The member has to go to their profile and add any missing paths.
3) If the member hovers over the project in the incorrect path it will tell them which agenda and have  the ClubAdmin or VPE correct it. 
4) then tell us what member and what path is incorrect and we remove it
Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost
Brian, 
Thanks for sharing the procedure.  We have now completed steps 1-3.  
For step 4>
Our club is 1294652, the user is Carlos Salamanca.  The 2025 mistake was that he had accidentally logged 2 speeches as Presentation Mastery, but has not purchased that path.  Please remove Presentation Mastery in Carlos'  FTH4 records.
Removed.

👍 Thanked by Harold Eaton

Clubs #1137486 (D72) & #777940 (D61)
FTH Field Officer, District 72, (NZ)

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