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I.P. address Blocked

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We have a member, Bart Loeser, that has been blocked. He can't get into FTH from his home, only from other locations or on his phone. I have entered him in our Email white list, under Email Security, but that did work. However, I used his email address instead of his I.P. address, so maybe that was the reason?  If you can, would you please unblock him? 

His I.P. address is: 192.168.178

He is in several clubs and I believe block in all of them since they all use FTH. 

Thank you so much!

Jayne Allen, Bastrop Toastmasters Club 28678294

I would suspect that he is using a VPN tell him to turn off the VPN and then try to access.

FTH does not support VPN.

The IP address you gave is an illegal intetnet IP, it is used for internal networks.

have then go to https://whatismyipaddress.com/ 
and send us that IP and I am almost sure it is frmom a VPN.

Thank you,

Brian McDonald DTM
Silver and Wiser Online Toastmasters Club #777940

Technical Support Consultant and Developer for FreeToastHost

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