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Please use these to search for your issue *before* creating a new message topic, as your issue may have been previously solved.
2. Please put your Club # and Club Web Address in your Forum Signature (best) OR in each post to get faster support from us.
Click here to edit your signature at the bottom of the Profile Information tab.
3. Our user and admin docs are available at: support.toastmastersclubs.org/doc "There's a doc for that!"
4. There is an "Opt In" Feature for newly added members. The Opt In document explains the
5. When posting a New Topic , please include all relevant details and be specific. When did your issue 1st occur? What operating system, browser, & browser version are you using? Did you refresh your browser cache? Are your cookies enabled? Lastly, a screen shot is often helpful.
6. Please abide by the Terms of Use . We are volunteers contributing our spare time. We are happy to assist you, so long as you are respectful and courteous.
7. We are always looking for new FreeToastHost Ambassadors to join our team and support fellow Toastmasters in their use of the FreeToastHost website system. If you are familiar with the system and have some interest, send a Send Us a Private Message.
TOPIC:
FTH2 not recognizing or accepting my individual member PW 7 years 9 months ago #57523
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As Webmaster, I can log in without a problem, get access to most things I need, make changes, save, and log out without any problems (on either browser - Chrome or Firefox).
When I try to log in as the individual member, the system displays the normal log-in box, with the following statement added: ***We are experiencing delays. For faster login, type in your complete email address and password--do not wait for the drop-down. I have tried both ways: entering my email address, and waiting for the drop-down box. Either way, the system does not accept my password. So I leave it blank and authenticate. When I get the email sent to my address, I click on the link, enter in a new password, finish that. A box pops up, telling me: You have errors in your form below. Please scroll down and correct the following: It looks like your system is not accepting cookies. You need to accept cookies to use this website. Please refer to this FAQ. I click on the link that is supposed to take me to the FAQs Page, and I get this: Access Denied You do not have permissions to access this page. I have checked my cookies and each browser is accepting cookies from other programs. Please help... Dennis Jacobs, Webmaster and IPP, Greater Davison Area Toastmasters Club #1323949      |
FTH2 not recognizing or accepting my individual member PW 7 years 9 months ago #57526
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Thanks Brian for you quick response. Tried to sign in, but apparently was still using the wrong PW, so I once again authenticated and had to create a new PW. Upon arrival of the email, I clicked onto the link, and it opened a dialog box for PW. I entered a PW, clicked to "accept" the new email. Got the same response about cookies. After 20 seconds of repeating the "Serenity Prayer" I looked at the URL which showed:
www.davisontoastmasters.org/index.cgi?d=...AcLt8vmUwTx5%3E%3Cbr www.davisontoastmasters.org/index.cgi?d=...fPjxLR7LAcLt8vmUwTx5> So I removed the ><br from the URL, entered my PW in the box, using the numeric keypad, and got the same response. Then again entered the PW but using the numeric keys on the top lone of the keyboard. Clicked enter (along with the "modified" URL. And the system worked fine! Got thru as an individual member! To further test, closed the website out; reopened, and signed back in as an individual member without a problem. Thanks again for your help in getting this challenge resolved for me... Now turn focus on the () in someone's name, which you removed. I have had other officers entering names of new members into the "Member Management" page. Can you share with me the name of the person that had the brackets included? This is a good point for continuous improvement training for these key people. Thanks again! Dennis   |
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