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website photo 6 years 4 months ago #66908

steven e smith Topic Author Offline New Member Posts: 3 Thank you received: 0	Please help I have spent too much time trying to get into our site and download a new picture Our club is 8523 I am the president Steven Smith
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website photo 6 years 4 months ago #66909

Brian Offline Administrator Posts: 11660 Thank you received: 3880	You are not the site admin do you have the site admin password, as President you have been given access to the custom webpages only. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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website photo 6 years 4 months ago #66917

steven e smith Topic Author Offline New Member Posts: 3 Thank you received: 0	I do not know who the site admin is? Can you let me know this would be?
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website photo 6 years 4 months ago #66918

RogerM Visitor	This is what our records show: Club Number: 8523 Club Domain: Club Alias: redmond Admin Name: David Crockett
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website photo 6 years 4 months ago #66919

steven e smith Topic Author Offline New Member Posts: 3 Thank you received: 0	As we change leadership each year at Toastmasters international, will it require going thru David Crockett each time, here? What happens if he is no longer in our club, who then would update our website? I am willing to inform him and have him make the changes if only one person is allowed as administrator. It seems singular and cumbersome.
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website photo 6 years 4 months ago #66920

Brian Offline Administrator Posts: 11660 Thank you received: 3880	It is up to your club how you manage your site, if David is no longer with the club you can request a admin change. www.toastmastersclubs.org/change/ Please read ALL the documentation on this site on how to manage your FTH site. support.toastmastersclubs.org/doc/documentation-index Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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website photo 6 years 4 months ago #66948

wesb
Visitor

And Steven, as part of managing your site, it's up to you if you want to allow more than one person to have the admin password. While we can only have one password, some clubs will have an assistant administrator, who's likely to remain in Toastmasters for the foreseeable future. This helps ensure a seamless transition, when it's needed.

Also, Mr. Crockett is recorded as the site administrator because that's what's been entered in the Admin Info tab on your Administrator Console. Once you have a new admin, he or she should put their own info there, instead. Mr, Crockett should then have no further connection to your site other, hopefully, than your good feelings for his service to the site.

Should this situation occur again in the future, the most current admin's contact info should be there in the site, and we can get it for you, if you cannot (though if you follow the instructions for requesting an admin change, you should always be able to get back in).

Wes B.

Last edit: by wesb.

The topic has been locked.