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Email Blacklist - Instagram 6 years 1 month ago #68050

  • barfieldmcginnis
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I believe I messed up using the club's This email address is being protected from spambots. You need JavaScript enabled to view it. email as the account email for Instagram. I have forgotten the password and when I go to reset it, I never receive the reset link. Based on my reading in the email blacklist, Instagram domains would block the reset link email, correct?
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email Blacklist - Instagram 6 years 1 month ago #68053

  • Jane Atkinson
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You could try temporarily turning off the crowd-sourced blacklist and see if that makes a difference. You can turn it back on again once you've sorted out the password issue (or discovered that it's caused by something else).
VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The following user(s) said Thank You: barfieldmcginnis
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Email Blacklist - Instagram 6 years 1 month ago #68075

  • barfieldmcginnis
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Crowd source is off. The email should go to three officers, but none of us get it.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
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Email Blacklist - Instagram 6 years 1 month ago #68076

  • Brian
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What is the email address the email will be coming from so we can traceit.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email Blacklist - Instagram 6 years 1 month ago #68078

  • barfieldmcginnis
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This email address is being protected from spambots. You need JavaScript enabled to view it.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email Blacklist - Instagram 6 years 1 month ago #68079

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I see no mail from This email address is being protected from spambots. You need JavaScript enabled to view it. hitting the server, I do see mail from other addresses at mail.instagram.com.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email Blacklist - Instagram 6 years 1 month ago #68080

  • barfieldmcginnis
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Anything related to resetting a password?
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email Blacklist - Instagram 6 years 1 month ago #68081

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You will need to contact instagram the IP attached to their MX record is 67.231.153.30 and I see no mail coming from This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email Blacklist - Instagram 6 years 1 month ago #68082

  • barfieldmcginnis
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Thanks, I'll try with Instagram.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email Blacklist - Instagram 6 years 1 month ago #68084

  • barfieldmcginnis
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Instagram is no help. Nothing usable in their help and they have no contact us form. When I reset the account using the account name, it displays it is sending an email to: C*********1@t*******s.org, which should be This email address is being protected from spambots. You need JavaScript enabled to view it.. Also, when I use the account email, it finds it and displays a message to check that email. Maybe the password reset is coming from This email address is being protected from spambots. You need JavaScript enabled to view it..

I also have all the black list stuff disabled and the spam setting at the lowest 3.0 setting.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
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Email Blacklist - Instagram 6 years 1 month ago #68087

  • SteveTheTechie
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Do me a favor and set the email address to your personal email address and cause the security email to be sent to you.

When you get the email, check the headers and see where the email is coming from.
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blacklist - Instagram 6 years 1 month ago #68089

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Not sure how to get gmail to show that. Here is what I see from my "personal" instagram, not the club's.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
Attachments:
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Email Blacklist - Instagram 6 years 1 month ago #68092

  • SteveTheTechie
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It is show original in the drop down at the upper right of the email itself. (w/ the downward pointing arrow on the button)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blacklist - Instagram 6 years 1 month ago #68093

  • barfieldmcginnis
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Delivered-To: b***********s@gmail.com
Received: by 10.223.150.134 with SMTP id u6csp872830wrb;
        Mon, 26 Mar 2018 19:06:50 -0700 (PDT)
X-Google-Smtp-Source: AIpwx4/bmZ0DYzVp3rbXMonRyQBPF4GwU0PVHd5n/cYTzO4v4FqYjicJYqKucopR/fCcMwHaEjZW
X-Received: by 2002:a9d:7092:: with SMTP id l18-v6mr2498412otj.213.1522116410064;
        Mon, 26 Mar 2018 19:06:50 -0700 (PDT)
ARC-Seal: i=1; a=rsa-sha256; t=1522116410; cv=none;
        d=google.com; s=arc-20160816;
        b=ZgpcOJIfuwmQORp2UO2fGVFO98nTKaeeMFjecVWk5DnOaAsa5tt3/tH2S/j9pJzqtg
         G4ZbKkh1CinLpOXW3Cg19nwfK+eVnOig4ZNzgktnVrrbp2qxi1Uh4h1id1UK9btBqXGl
         7XbCrwGTJehfUumKAucKbu+4zzTgLgV+O3BGRBXQx13G186GtPGBxvC65DtKPlOD+79c
         rKWNfQw9UXikTgJ2qqfJRZa8TdK9Lya1+evcQpvBNvFLAdJ/Lc6LkGP9gUYzUPay572X
         C53/O4TTmWqMA7G4dpamvjvGkxczHRpEswjtr1vFl0ZSAzfXECK4WCkpnCoysqdF77/D
         ITZA==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=google.com; s=arc-20160816;
        h=content-transfer-encoding:mime-version:message-id:feedback-id
         :list-unsubscribe:errors-to:reply-to:from:subject:to:date
         :dkim-signature:arc-authentication-results;
        bh=23wItWBaUAS+DIWsbP9HILHRClD9BhZzEhLAcn9zY5M=;
        b=QklX5guFmMB5rMryZpNpcmf3KECQsLiLdE4mSqRgbX+9brph61EUJOwewOdrIkXt4y
         kUjDiRDUMKVb9LLQR92NTLOZtFXbf1F/mox3MGqWn/Pxt5LINWeqPTwhdxezbHcFW+R1
         /AfdisqeYrt8kO3KQRZNzmrPgGXBsUYm6e/Or4D4+uU9EOMzQSiJI+Bb4nIlwv5lPTB0
         Zvvhsg7PoQlXElsJGZC34Jex54Y2uSQBRdJRNeqrXn1yWaLPG2IAyEIF4RLyfQUH9M22
         +TC0NtZNz+/495ljvi+fu5g27S5xNk4yftbo+4GDnvHMW5aJK/g0p4mY4k9i/NVSzngi
         FQug==
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@mail.instagram.com header.s=s1024-2013-q3 header.b=XpY8SGCq;
       spf=pass (google.com: domain of security@mail.instagram.com designates 66.220.144.146 as permitted sender) smtp.mailfrom=security@mail.instagram.com;
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=mail.instagram.com
Return-Path: <security@mail.instagram.com>
Received: from mx-out.facebook.com (66-220-144-146.mail-mail.facebook.com. [66.220.144.146])
        by mx.google.com with ESMTPS id v185-v6si42545oia.402.2018.03.26.19.06.49
        for <b**************s@gmail.com>
        (version=TLS1 cipher=ECDHE-RSA-AES128-SHA bits=128/128);
        Mon, 26 Mar 2018 19:06:50 -0700 (PDT)
Received-SPF: pass (google.com: domain of security@mail.instagram.com designates 66.220.144.146 as permitted sender) client-ip=66.220.144.146;
Authentication-Results: mx.google.com;
       dkim=pass header.i=@mail.instagram.com header.s=s1024-2013-q3 header.b=XpY8SGCq;
       spf=pass (google.com: domain of security@mail.instagram.com designates 66.220.144.146 as permitted sender) smtp.mailfrom=security@mail.instagram.com;
       dmarc=pass (p=REJECT sp=REJECT dis=NONE) header.from=mail.instagram.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/simple; d=mail.instagram.com; s=s1024-2013-q3; t=1522116408; bh=23wItWBaUAS+DIWsbP9HILHRClD9BhZzEhLAcn9zY5M=; h=Date:To:Subject:From:MIME-Version:Content-Type; b=XpY8SGCq2x21aW6b2oqo0Xu+2ALOacVXRLPofoY3o9uxAFZsN63WOqXXrV5awn+jr
	 ZNuhuCLgonOS73S/ZKl9SGrqC/rUFrQnZP3T0jYywmZSA4D/JsAO9nuqYcNeEDUhXB
	 2NGFZo/GImfbRtMIXUdxj1dQ1aW6+tyM6W8fFppw=
Received: from facebook.com (/fSrJPQgWjUO9gFE7ZLJySsy2W0xEUkbkkzlKamR9BMNreJehVgls7K/Nns3Tv7N 2401:db00:1110:50e8:face:0000:001d:0000) by facebook.com with Thrift id 81e5b640316311e8a589248a0796b66a-35e12fc8; Mon, 26 Mar 2018 19:06:48 -0700
X-Facebook: from 2401:db00:1120:8040:face:0:81:0 ([MTI3LjAuMC4x]) by www.facebook.com with HTTP (ZuckMail);
Date: Mon, 26 Mar 2018 19:06:48 -0700
To: b**************s@gmail.com
Subject: Reset Your Password
X-Priority: 3
X-Mailer: ZuckMail [version 1.00]
Return-Path: security@mail.instagram.com
From: Instagram <security@mail.instagram.com>
Reply-to: Instagram <security@mail.instagram.com>
Errors-To: security@mail.instagram.com
X-Facebook-Notify: ig_user_password_reset; mailid=HMjg3NTQ4NTE4OmJhcmZpZWxkLm1jZ2lubmlzQGdtYWlsLmNvbTo1ODQ
List-Unsubscribe: <https://www.facebook.com/o.php?k=AS2ExrjFGAl8hiXM&e=b**************s%40gmail.com&mid=HMjg3NTQ4NTE4OmJhcmZpZWxkLm1jZ2lubmlzQGdtYWlsLmNvbTo1ODQ>
Feedback-ID: 0:ig_user_password_reset:Facebook
X-FACEBOOK-PRIORITY: 0
X-Auto-Response-Suppress: All
Message-ID: <970d9f76f5163281d854846bebab4d89@www.facebook.com>
MIME-Version: 1.0
Content-Transfer-Encoding: quoted-printable
Content-Type: text/html; charset="UTF-8"

<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional //EN"><html><head=
><title>Facebook</title><meta http-equiv=3D"Content-Type" content=3D"text/h=
tml; charset=3Dutf-8" /><style>@media all and (max-width: 480px){*[class].i=
b_t{min-width:100% !important}*[class].ib_row{display:block !important}*[cl=
ass].ib_ext{display:block !important;padding:10px 0 5px 0;vertical-align:to=
p !important;width:100% !important}*[class].ib_img,*[class].ib_mid{vertical=
-align:top !important}*[class].mb_blk{display:block !important;padding-bott=
om:10px;width:100% !important}*[class].mb_hide{display:none !important}*[cl=
ass].mb_inl{display:inline !important}*[class].d_mb_flex{display:block !imp=
ortant}}.d_mb_show{display:none}.d_mb_show_center{display:table;margin:auto=
}.d_mb_flex{display:flex}@media only screen and (max-device-width: 480px){.=
d_mb_hide{display:none !important}.d_mb_show{display:block !important}.d_mb=
_flex{display:block !important}}.mb_text h1,.mb_text h2,.mb_text h3,.mb_tex=
t h4,.mb_text h5,.mb_text h6{line-height:normal}.mb_work_text h1{font-size:=
18px;line-height:normal;margin-top:4px}.mb_work_text h2,.mb_work_text h3{fo=
nt-size:16px;line-height:normal;margin-top:4px}.mb_work_text h4,.mb_work_te=
xt h5,.mb_work_text h6{font-size:14px;line-height:normal}.mb_work_text a{co=
lor:#1270e9}.mb_work_text p{margin-top:4px}</style></head><body style=3D"ma=
rgin:0;padding:0;" dir=3D"ltr" bgcolor=3D"#ffffff"><table border=3D"0" cell=
spacing=3D"0" cellpadding=3D"0" align=3D"center" id=3D"email_table" style=
=3D"border-collapse:collapse;"><tr><td id=3D"email_content" style=3D"font-f=
amily:Helvetica Neue,Helvetica,Lucida Grande,tahoma,verdana,arial,sans-seri=
f;background:#ffffff;"><table border=3D"0" width=3D"100%" cellspacing=3D"0"=
 cellpadding=3D"0" style=3D"border-collapse:collapse;"><tr style=3D""><td h=
eight=3D"20" style=3D"line-height:20px;" colspan=3D"3">&nbsp;</td></tr><tr>=
<td height=3D"1" colspan=3D"3" style=3D"line-height:1px;"></td></tr><tr><td=
 style=3D""><table border=3D"0" width=3D"100%" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse;border:solid 1px white;margin:0 a=
uto 5px auto;padding:3px 0;text-align:center;html_width:100%;width:430px;">=
<tr><td width=3D"15px" style=3D"width:15px;"></td><td style=3D"line-height:=
0px;width:400px;padding:0 0 15px 0;"><table border=3D"0" cellspacing=3D"0" =
cellpadding=3D"0" style=3D"border-collapse:collapse;"><tr><td style=3D"widt=
h:100%;text-align:left;height:33px;"><img height=3D"33" src=3D"https://stat=
ic.xx.fbcdn.net/rsrc.php/v3/yx/r/QfyICuuB4pg.png" style=3D"border:0;" /></t=
d></tr></table></td><td width=3D"15px" style=3D"width:15px;"></td></tr><tr>=
<td width=3D"15px" style=3D"width:15px;"></td><td style=3D"border-top:solid=
 1px #c8c8c8;"></td><td width=3D"15px" style=3D"width:15px;"></td></tr></ta=
ble></td></tr><tr><td style=3D""><table border=3D"0" width=3D"430" cellspac=
ing=3D"0" cellpadding=3D"0" style=3D"border-collapse:collapse;margin:0 auto=
 0 auto;"><tr><td style=3D""><table border=3D"0" width=3D"430px" cellspacin=
g=3D"0" cellpadding=3D"0" style=3D"border-collapse:collapse;margin:0 auto 0=
 auto;width:430px;"><td width=3D"15" style=3D"display:block;width:15px;">&n=
bsp;&nbsp;&nbsp;</td><tr style=3D""><td style=3D""><table border=3D"0" widt=
h=3D"100%" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-collapse:col=
lapse;"><tr><td style=3D""><table border=3D"0" cellspacing=3D"0" cellpaddin=
g=3D"0" style=3D"border-collapse:collapse;"><tr><td width=3D"20" style=3D"d=
isplay:block;width:20px;">&nbsp;&nbsp;&nbsp;</td><td style=3D""><table bord=
er=3D"0" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-collapse:colla=
pse;"><tr><td style=3D""><tr><td style=3D""><p style=3D"padding:0;margin:10=
px 0 10px 0;color:#565a5c;font-size:18px;">Hi b**************s,</p><p styl=
e=3D"padding:0;margin:10px 0 10px 0;color:#565a5c;font-size:18px;">We got a=
 request to reset your Instagram password.</p></td></tr><tr><tr style=3D"">=
<td height=3D"10" style=3D"line-height:10px;" colspan=3D"1">&nbsp;</td></tr=
><td style=3D""><a href=3D"https://instagram.com/accounts/password/reset/co=
nfirm/3dz13zw/4ut-50d933aae963cdbabda5274a77ea5a81/" style=3D"color:#3b5998=
;text-decoration:none;display:block;width:370px;"><table border=3D"0" width=
=3D"390" cellspacing=3D"0" cellpadding=3D"0" style=3D"border-collapse:colla=
pse;"><tr><td style=3D"border-collapse:collapse;border-radius:3px;text-alig=
n:center;display:block;border:solid 1px #009fdf;padding:10px 16px 14px 16px=
;margin:0 2px 0 auto;min-width:80px;background-color:#47A2EA;"><a href=3D"h=
ttps://instagram.com/accounts/password/reset/confirm/3dz13zw/4ut-50d933aae9=
63cdbabda5274a77ea5a81/" style=3D"color:#3b5998;text-decoration:none;displa=
y:block;"><center><font size=3D"3"><span style=3D"font-family:Helvetica Neu=
e,Helvetica,Roboto,Arial,sans-serif;white-space:nowrap;font-weight:bold;ver=
tical-align:middle;color:#fdfdfd;font-size:16px;line-height:16px;">Reset&nb=
sp;Password</span></font></center></a></td></tr></table></a></td><tr style=
=3D""><td height=3D"10" style=3D"line-height:10px;" colspan=3D"1">&nbsp;</t=
d></tr></tr><tr><td style=3D""><p style=3D"padding:0;margin:10px 0 10px 0;c=
olor:#565a5c;font-size:18px;">If you ignore this message, your password wil=
l not be changed. If you didn&#039;t request a password reset, <a href=3D"h=
ttps://instagram.com/accounts/password/report/3dz13zw/" style=3D"color:#3b5=
998;text-decoration:none;">let us know</a>.</p></td></tr></td></tr></table>=
</td><td width=3D"20" style=3D"display:block;width:20px;">&nbsp;&nbsp;&nbsp=
;</td></tr></table></td></tr></table></td></tr></table></td></tr></table></=
td></tr><tr><td style=3D""><table border=3D"0" width=3D"430px" cellspacing=
=3D"0" cellpadding=3D"0" style=3D"border-collapse:collapse;margin:0 auto 0 =
auto;width:430px;"><tr style=3D""><td height=3D"30" style=3D"line-height:30=
px;" colspan=3D"3">&nbsp;</td></tr><tr><td width=3D"20" style=3D"display:bl=
ock;width:20px;">&nbsp;&nbsp;&nbsp;</td><td style=3D""><div style=3D"color:=
#abadae;font-size:12px;margin:0 auto 5px auto;">=C2=A9 Instagram, 1 Hacker =
Way, Menlo Park, CA 94025</div><div style=3D"color:#abadae;font-size:12px;m=
argin:0 auto 5px auto;">This message was sent to <a style=3D"color:#abadae;=
text-decoration:underline;">b**************s&#064;gmail.com</a> and intend=
ed for b**************s. Not your account? <a href=3D"https://instagram.co=
m/accounts/remove/report_wrong_email/3dz13zw/4ut-2ec9ff19846bd3e9265923d5d8=
f306cf/WpH6RAZ3/YmFyZmllbGQubWNnaW5uaXNAZ21haWwuY29t/" style=3D"color:#abad=
ae;text-decoration:underline;">Remove your email</a> from this account.<br =
/></div></td><td width=3D"20" style=3D"display:block;width:20px;">&nbsp;&nb=
sp;&nbsp;</td></tr></table></td></tr><tr style=3D""><td height=3D"20" style=
=3D"line-height:20px;" colspan=3D"3">&nbsp;</td></tr></table><span style=3D=
""><img src=3D"https://www.facebook.com/email_open_log_pic.php?mid=3DHMjg3N=
TQ4NTE4OmJhcmZpZWxkLm1jZ2lubmlzQGdtYWlsLmNvbTo1ODQ" style=3D"border:0;width=
:1px;height:1px;" /></span></td></tr></table></body></html>
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
This email address is being protected from spambots. You need JavaScript enabled to view it.
Last edit: by SteveTheTechie.
The topic has been locked.

Email Blacklist - Instagram 6 years 1 month ago #68094

  • barfieldmcginnis
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BTW, that was from my personal reset. I need to crash for the night. Thanks.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
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Email Blacklist - Instagram 6 years 1 month ago #68095

  • SteveTheTechie
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check the email address you entered in Instagram... make sure that there is not a leading zero on the club number and that the toastmastersclubs part is spelled correctly.

We are not seeing anything in our logs... if we were getting an email it should get logged somewhere on our system... not happening.
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Steve James, DTM
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Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blacklist - Instagram 6 years 1 month ago #68101

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It's crazy, not sure what's going on. I popped a leading zero on the forgot password box and Instagram does not recognize the email, it does recognize the contact-NNNNN@T***clubs.org.
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Email Blacklist - Instagram 6 years 1 month ago #68105

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Try it now, they are using a facebook IP that had been blocked because of server abuse.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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Email Blacklist - Instagram 6 years 1 month ago #68112

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Try it now, they are using a facebook IP that had been blocked because of server abuse.


Ok, finally something that makes sense. ;-)
Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.
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Email Blacklist - Instagram 6 years 1 month ago #68117

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Interestingly, a reset email made it through. We now have regained access to our Instagram account.
Serendipity Labs Toastmasters Club
Scott Barfield-McGinnis
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