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TOPIC:

Member email Message Not Delivered: 4 years 5 months ago #78006

GTripp
Topic Author
Offline
Junior Member
Posts: 22
Thank you received: 0

This email address is being protected from spambots. You need JavaScript enabled to view it. was skipped because it has previously bounced too many times. Please visit support.toastmastersclubs.org and post a support request message for more information. This is not a "new" topic but I don't believe it has occurred elsewhere. It first happened about 5 weeks ago- out of the blue the message Message not delivered because it has bounced too many times. The member has been with the club for many years and this was the first occurrence. She is on the executive and her messages "appear" to be coming to the rest of the executive but she is saying she is not receiving them. My suspicion is that this is something with her email and not directly connected with Fee Toast host. Would someone be able to clarify what the issue is and how I can resolve for the member. I have attached the text file which came with the message
Thanks
Guy

Guy Tripp
Club 3074
First Burlington Toastmasters

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Member email Message Not Delivered: 4 years 5 months ago #78008

Brian
Offline
Administrator
Posts: 11660
Thank you received: 3880

I have reset the bounce count, but it may happen again.

The cogeco.ca mail servers have a configuration error. depending on which server is hit there will be a security error.

Connection converted to SSL
SSLVersion in use: TLSv1_2
Cipher in use: ECDHE-RSA-AES256-GCM-SHA384
Certificate 1 of 3 in chain: Cert VALIDATED: ok
Cert Hostname DOES NOT VERIFY (mx.cogeco.ca != *.megamailservers.com | DNS:*.megamailservers.com | DNS:megamailservers.com)
(see RFC-2818 section 3.1 paragraph 4 for info on wildcard ("*") matching)
So email is encrypted but the host is not verified

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560

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Thanks Member email Message Not Delivered: 4 years 5 months ago #78009

GTripp Topic Author Offline Junior Member Posts: 22 Thank you received: 0	Is this a random issue is there anything the member can do or request from their provider - Cogeco Guy Guy Tripp Club 3074 First Burlington Toastmasters
	The topic has been locked.

Thanks Member email Message Not Delivered: 4 years 5 months ago #78010

Brian Offline Administrator Posts: 11660 Thank you received: 3880	contact Cogeco and get them to use a valid secure certificate for all their email servers. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
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