TOPIC:

Please see attached image

Club number please.

38; 2262553

If this is not a cookies issue, in all likelihood, another person logged in as the admin while you were logged in.
(I looks like you were logged in as the admin from the URL shown in your screen shot.)

Since we only support one person being logged in as an admin at one time, this would cause you to get logged out.

This is an example of why we generally recommend that clubs use the access settings for allowing multiple officers to work with the admin console modules vs just sharing the admin password.

I use two different Browsers at the same time. Firefox and Chrome. I was logged in then when the information disappeared I used Chrome. That did not fix the problem. I used to have a Norton Utility that I could delete selected cookies. That seems to have disappeared, so I am at a loss to how to manage cookies.

The only choice I see to delete all or none. What do you recommend?

If you are using two browsers at once, you will see the issue.

While you are maintaining 2 different cookies by using 2 different browsers, we only store and match the key in the FTH database for the last login, regardless of the browser. That is why you are seeing the logout.

I find your answer is not clear, you talk about cookies and yet you do not answer my question of how to locate the Cookies on a Windows 10 operated computer.
1) Where can I go to find out to edit the Cookies on my computer?
2) Where is your email address on your Support Page, so that a member, like me, can email you directly? I am sure Dan Rex does not appreciate me send an email for help by FTH. I do have Brian's email which I found on his Business Website.
3) I have been in the Development Business for computer Software for 50 years, I was using the 'Net' 50 years ago using and using a Desktop computer linked to an IBM Mainframe in 1973. There are some simple things you can do to improve your Web Site so the user can self help to get the answers.
If you would like me to demonstrate a couple of them, I can set up a Zoom session and show you where and how. Just pick one thing you would like improved and I will then find one that I recommend for improvement.
I am on LinkedIn if you want to know my background.

I missed seeing this answer, can I opt to have the last message at the top, like I have in my email.

Look, we (and I) are all just unpaid volunteers doing this in our spare time. This forum is the means by which we have found allows us to do the most good at the current time without having an adverse impact on the rest of our lives. We do not make our contact information public, and users should not expect or feel entitled to contact us about FTH outside of these forums. Just as users expect to be able to manage their privacy... we do, also.

If you have suggestions for improvement, please post those in the improvement suggestions section of these forums.

Please read the documentation we have posted for FTH. There is a section on cookies, which we found using google.
support.toastmastersclubs.org/doc/item/cookie-settings
We do not provide PC support

Does this mean that each Browser uses the same Cookies file on one computer, or does each Browser use its OWN Cookies file?

I have two browsers open at the same time, one (Firefox) I use for general use and the other (Chrome) for my different Toastmaster Clubs use.

Once I understand the process I will write a 'help' for FTH, that a non-techie can understand.

Thanks for these answers. The reply that Brian gave showed me where to go with almost* clearly answers. [* a step is missing in the Chrome instructions, but that is WikiHOW problem].

I understand your defence of being volunteers, however, because of your association with Toastmasters International its is confusing as to where to go for Support. Like the problems that are still having with the Pathways interface.

Every browser has it own session cookies that have to match the login session on the server.

Instead of using 2 browsers use a single browser and mutliple tabs and windows.

We are not Toastmasters International, and have no access to any information held by them. They also have no access to any information held by FreeToastHost.