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TOPIC:

Member Profile updates are not showing up 8 months 3 weeks ago #91070

rvsh Topic Author Offline New Member Posts: 4 Thank you received: 2	Hi - Our club (#2655) members have been updating their member profiles for the Meet Our members page. None of the updates show up. Is this a known issue? Any help/fix is appreciated. Ravi
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Member Profile updates are not showing up 8 months 3 weeks ago #91071

Jane Atkinson Offline Administrator Posts: 4022 Thank you received: 882	They need specifically to check the box to be included in the Meet Our Members page. That's the second box on the Basic Information tab. VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly. The following user(s) said Thank You: rvsh
	The topic has been locked.

Member Profile updates are not showing up 8 months 3 weeks ago #91072

rvsh Topic Author Offline New Member Posts: 4 Thank you received: 2	All these folks (myself included) already had profiles up on the Meet our members page. We were just making edits to the profile. The edits never showed up.
	The topic has been locked.

Member Profile updates are not showing up 8 months 3 weeks ago #91073

Jane Atkinson Offline Administrator Posts: 4022 Thank you received: 882	Thanks for the extra info. I would suggest clearing the browser cache. If that doesn't work, try using the reload from website link at the bottom of the page. VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ) FreeToastHost Field Officer, District 112 (Northern New Zealand) Spare yourself anxiety and Backup your site regularly. The following user(s) said Thank You: rvsh
	The topic has been locked.

Member Profile updates are not showing up 8 months 3 weeks ago #91077

rvsh
Topic Author
Offline
New Member
Posts: 4
Thank you received: 2

Clearing browser cache and/or reload from website link didn't solve the problem. The profiles do not get updated. Noticed one other issue. When I edit my profile and press the save button, it never saves (profile within word limit). A pop-up always shows up saying "1 unsaved change. The unsaved changes are highlighted. Do you want to save these changes?" Even if I answer Yes it still doesn't save the profile changes. The profile saving functionality appears to be broken.

Last edit: by rvsh.

The topic has been locked.

Member Profile updates are not showing up 8 months 3 weeks ago #91079

SteveTheTechie
Offline
FreeToastHost Developer
Posts: 13529
Thank you received: 3831

You had the same email address entered as the primary and secondary email address. It was not showing an error message for that (I fixed that) but it was preventing the save from happening as it was supposed to. If both emails are provided they cannot be the same. This is why you were not able to save.

I removed the secondary email address from your profile and everything seems to work fine now.

Regards,

Steve James, DTM
FreeToastHost System Developer
Officer Emeritus, Mindful Communicators (Club 1966, District 52) A President's Distinguished Club for each of the last 10 years.

>>> Please put your club number in your forum profile. CLICK here to edit your profile.

The following user(s) said Thank You: Jane Atkinson, rvsh

Last edit: by SteveTheTechie.

The topic has been locked.

Member Profile updates are not showing up 8 months 3 weeks ago #91094

rvsh Topic Author Offline New Member Posts: 4 Thank you received: 2	The profile edit issue is now resolved. Thanks to SteveTheTechie and jane Atkison for the help. The following user(s) said Thank You: Jane Atkinson, SteveTheTechie
	The topic has been locked.