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TOPIC:

My past president cannot send/receive email. 7 years 10 months ago #56590

Charkrid
Topic Author
Offline
New Member
Posts: 2
Thank you received: 0

Hello,

My past president can't send or receive email.He told me that it was working for a whole year.

I have tried to replace his email with my email and everything seem to work fine. I suspect that his email got blocked somehow.

How could I help him with this problem? How can I check the email log to see that his email went through the system or not?
Art there any work around for this problem? Since he need to handle officers election next week. He really need email to work.

Best Regards,
Charkrid P

2092

The topic has been locked.

My past president cannot send/receive email. 7 years 10 months ago #56591

Jane Atkinson
Offline
Administrator
Posts: 4020
Thank you received: 882

I've checked the email logs and I can see that the connection to his email server is timing out consistently. Why this is happening is beyond my level of expertise and we'll need to wait for a server admin to comment.

VPE Ernst&Young Achieving Potential, club 1137486 (Auckland, NZ)
FreeToastHost Field Officer, District 112 (Northern New Zealand)

Spare yourself anxiety and Backup your site regularly.

The topic has been locked.

My past president cannot send/receive email. 7 years 10 months ago #56592

Brian Offline Administrator Posts: 11647 Thank you received: 3880	Have him try now. the 1and1 mail service has been spamming this server and was blocked. Thank you, Brian McDonald DTM, PDD D61 FTH Lead Technical Support member Cataraqui Valley Toastmaster 9560
	The topic has been locked.

My past president cannot send/receive email. 7 years 10 months ago #56593

Charkrid Topic Author Offline New Member Posts: 2 Thank you received: 0	Thank you Jane and Brain for your reply. Hello Brian, I don't understand. Do you mean he send his email from 1 on 1 mail service? He is using @gmx.de mail service. Which is he tell me that it's a very popular mail service in Germany. Or Do you unblock his email for me? Charkrid P. 2092
	The topic has been locked.

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