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New member is not getting the opt in request email 1 month 3 weeks ago #92216

  • Wild Oats
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Wild Oats Toastmasters 2849

I have sent this to him 5 times and have used the resend option.  I have rechecked many times that the email address is correct.  I have copied and pasted it from an email he sent me. He has looked through his junk, spam, deleted - everything and does not have it.  He was originally under the guest tab and then moved over to the member tab before the opt in message was sent.  His name appears on the member tab with the strikethrough.  He is a Speechcrafter and is getting the Speechcraft messages from TI.  I don't know what to do.  I hope you have a fix.  Thanks.
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New member is not getting the opt in request email 1 month 3 weeks ago #92217

  • les_saville
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Member name with a stike mean waiting to agree or dissgree in an automatic email.
one the member agrees then its sccepted.
Any further information im happy to help

 
Les Saville DTM Past Division Director 2015
FreeToastHost Ambassador 2023
Member of Kings Langley Toastmasters Club 4875
Toastmasters International
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New member is not getting the opt in request email 1 month 3 weeks ago #92218

  • Wild Oats
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I know how it is supposed to work and have added many new members.  The fact that there is the strike through to me means that the system is waiting for him to accept being opted in.  The problem is that he is not getting the email to give him the opportunity to opt in.  
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New member is not getting the opt in request email 1 month 3 weeks ago #92219

  • Brian
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the email server for This email address is being protected from spambots. You need JavaScript enabled to view it. is not letting email from FTH through, he needs to whitelist This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it.

Thank you,

Brian McDonald DTM, PDD D61
FTH Lead Technical Support
member Cataraqui Valley Toastmaster 9560
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New member is not getting the opt in request email 1 month 3 weeks ago #92221

  • Wild Oats
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Thanks.   I had asked him to add This email address is being protected from spambots. You need JavaScript enabled to view it. & 2 849.toastmastersclubs.org  to the safe list.  I will get him to add agenda also.
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